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# IT Manager

- **Company:** R & M
- **Location:** Bensenville, IL, United States
- **Experience:** Expert
- **Salary:** $90,000.0 - $130,000.0
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, IBM System I, Cyber Security, Desktop Computing, Global Positioning Systems (GPS), Virtual Private Networks (VPN), Anti-Phishing, Wi-Fi Technology, Firewalls (Computer Science), Information Technology, Network Server
- **Published:** September 21, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=7bab2e2cf452376b

## About the Role

* 5+ years of progressive IT experience
 * Experience in trucking, transportation, or logistics strongly preferred
 * Experience with IBM iseries strongly preferred
 * Familiarity with TMS, dispatch software, GPS/ELD systems
 * Strong Microsoft 365/Windows environment knowledge
 * Networking, firewall, VPN, and cybersecurity experience
 * Vendor management experience
 * Strong troubleshooting skills and ability to prioritize under pressure
 * Excellent communication across drivers, office staff, and leadership
 * Ability to meet the physical requirements needed for movement and installation of equipment
 * Occasional travel between company facilities or terminals as needed

## Description

* Partner with dispatch and operations to keep tech supporting scheduling, tracking, and customer communication
 * Troubleshoot issues affecting drivers, dispatchers, terminals, and office staff
 * Manage integrations between transportation, accounting, and customer-facing systems

IT Infrastructure & Support

 * Manage computers, servers, networks, Wi-Fi, phone systems, and mobile devices
 * Provide/coordinate tech support company-wide; manage accounts, permissions, and onboarding/offboarding
 * Administer Microsoft 365 and maintain IT asset inventory

Cybersecurity & Data Protection

 * Own and improve our cybersecurity program (firewalls, endpoint protection, MFA, email security)
 * Monitor for threats and lead incident response
 * Run employee cybersecurity/phishing training

Backup & Business Continuity

 * Maintain and test backups; build disaster-recovery and continuity plans
 * Keep dispatch and critical operations running through outages or disruptions

Vendors & Strategy

 * Manage IT vendors, contracts, and budget
 * Evaluate new technology and help shape long-term IT strategy


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