> Markdown version of [/jobs/ext/3376626-senior-data-center-support-services-technician](https://www.wearedevelopers.com/jobs/ext/3376626-senior-data-center-support-services-technician). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Senior Data Center Support Services Technician - **Company:** Oracle - **Location:** Chicago, IL, United States - **Experience:** Expert - **Contract:** Permanent contract - **Skills:** Artificial Intelligence, Data Centers, Linux, RAID, Networking Hardware, Oracle (Applications), Cloud Services, Network Switches, Oracle Cloud Infrastructure, Network Server - **Published:** September 30, 2026 - **Apply:** https://eeho.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1/requisitions/preview/346292 ## About the Role * Knowledge of server/storage/network hardware. * Strong interest in learning new DC concepts. * Strong verbal and written communication skills. * Night Shift - (4 days per week, 10-hour shifts). May include weekends and holidays. * 2+ years working in an IT environment. * Experience solving problems on servers, networking devices and IT equipment. * Inventory management experience. Ordering, receiving, and shipping server parts. * Experience taking on-call shifts and ability to respond to critical events as needed. * Experience raising issues to Sr. onsite staff and management as needed. * IT Hardware Concepts knowledge (RAID, SAN, SCIS, Linux/Unix, GRUB) * Knowledge of trunk infrastructure is a plus. * Up to 20% travel within the local region and nationally. Preferred Qualifications * 2-year or 4-year degree or 4+ Years of experience. * 1 year+ experience in Structured Cabling Copper/Fiber, testing of cables, Cooling and Electrical systems concepts inside the data center. Only Oracle brings together the data, infrastructure, applications, and expertise to power everything from industry innovations to life-saving care. And with AI embedded across our products and services, we help customers turn that promise into a better future for all. Discover your potential at a company leading the way in AI and cloud solutions that impact billions of lives. ## Description * Hardware installation & configuration of enterprise servers and cabling infrastructure. * Hardware Break/Fix replacement of FRUs * Rack installation including putting racks in place, cabling, power up and handoff of servers to internal provisioning teams. * Troubleshooting and resolve Telco Connectivity issues. * Troubleshoot & Replace Network Switch equipment. * You will communicate within a ticketing environment that is used and supervised by multiple internal Oracle Cloud service owners and teams. * Documentation of activities and build/modify SOPs. * Structured cabling, labelling, and troubleshooting of fiber/copper/telecom cables. * System power supplies and cabling install, fix and repair. Responsibilities: * Install, Remove, tackle issues in hardware in data centers racks without disturbing other hardware and critical infrastructure on site. * Maintain asset inventory and update internal application as needed. * Participate and complete training that aligns with corporate objectives to bridge skill gaps and learn new relevant technologies. * Act within Service Level Agreements (SLA) on the tickets assigned to you in. your space. ## Related Videos - [Shipping Faster with Less: Render on Cloud Hosting, AI Workloads, and the Future of DevOps](https://www.wearedevelopers.com/videos/1894-shipping-faster-with-less-render-on-cloud-hosting-ai-workloads-and-the-future-of-devops) - [The Sustainability Race: AI's Promises, Pitfalls and Potential](https://www.wearedevelopers.com/videos/100155-the-sustainability-race-ai-s-promises-pitfalls-and-potential) - [Docker network without Docker](https://www.wearedevelopers.com/videos/1418-docker-network-without-docker) - [Alibaba Big Data and Machine Learning Technology](https://www.wearedevelopers.com/videos/37-alibaba-big-data-and-machine-learning-technology) - [Building the Nervous System of AI - Michael Kagan (NVIDIA)](https://www.wearedevelopers.com/videos/2133-building-the-nervous-system-of-ai-michael-kagan-nvidia) - [Docker exec without Docker](https://www.wearedevelopers.com/videos/1094-docker-exec-without-docker) ## Related Articles - [Highest Paying Tech Companies for Developers](https://www.wearedevelopers.com/magazine/220-highest-paying-tech-companies-for-developers) - [7 Cloud Computing Trends Coming in 2025 for Developers](https://www.wearedevelopers.com/magazine/412-7-cloud-computing-trends-coming-in-2025-for-developers) - [How We Built a Worry-Free System That Runs for 10+ Years – And What We’d Do Again](https://www.wearedevelopers.com/magazine/751-how-we-built-a-worry-free-system-that-runs-for-10-years-and-what-we-d-do-again) - [What Industries Outside of AI Are Hiring The Most AI Experts?](https://www.wearedevelopers.com/magazine/98-what-industries-outside-of-ai-are-hiring-the-most-ai-experts) - [Making Data Warehouses Fast: A Developer’s Story](https://www.wearedevelopers.com/magazine/107-making-data-warehouses-fast-a-developer-s-story) - [Best Paying Jobs in Technology](https://www.wearedevelopers.com/magazine/256-best-paying-jobs-in-technology)