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# Ecommerce Analyst

- **Company:** Cracker Barrel Old Country Store, Inc.
- **Location:** Lebanon, TN, United States
- **Experience:** Experienced
- **Contract:** Permanent contract
- **Skills:** Microsoft Excel, Data Analysis, Information Systems, Digital Content, Operational Data Store, Web Analytics, Tools for Reporting
- **Published:** September 1, 2026
- **Apply:** https://www.financialjobbank.com/job.asp?id=3373902938&tx=VT6762TYD&pt=1&aff=0B19D771-A501-4A5E-8338-2A822B784D54&utm_source=Job%20Feed&utm_medium=textkernel&utm_campaign=DE&utm_term=0B19D771-A501-4A5E-8338-2A822B784D54

## About the Role

* Bachelor's degree in Business, Ecommerce, Marketing, Information Systems, Retail Management, or related field preferred.
 * 2+ years of experience in ecommerce, retail planning, digital operations, website management, analytics, or related discipline.
 * Experience troubleshooting ecommerce systems and supporting cross-functional technology initiatives preferred.
 * Knowledge of ecommerce platforms, order management systems, product information systems, and digital analytics tools
 * Demonstrated analytical and problem-solving skills.
 * Strong organizational & communication skills.
 * Ability to manage multiple priorities in a fast-paced environment.
 * Experience partnering with both internal teams and external vendors to solve business and technical issues.
 * Proficiency in Excel, reporting tools, and data analysis techniques.

## Description

* Support daily operation and maintenance of digital commerce platforms and related business processes.
 * Identify, document, and assist in resolving operational issues that impact business performance or customer experience.
 * Support execution of site updates, promotions, content changes, and business initiatives.
 * Business Analysis & Reporting
 * Analyze business performance and operational data to identify trends, risks, and opportunities.
 * Develop and maintain reports, dashboards, and business insights that support decision-making.
 * Provide recommendations that improve operational efficiency, customer experience, and business results.
 * Cross-Functional Collaboration
 * Partner with internal stakeholders and external business partners to support business objectives and project execution.
 * Communicate project status, business needs, risks, and recommendations to relevant stakeholders.
 * Participate in testing, implementation, and continuous improvement activities.
 * Content & Process Support
 * Support maintenance of product information, digital content, and site presentation.
 * Assist in documenting processes, business requirements, and improvement opportunities.
 * Contribute to projects that enhance digital commerce capabilities and operational effectiveness.


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