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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Network Associate - **Company:** Wholesale Payments - **Location:** Fort Worth, TX, United States - **Experience:** Starter - **Salary:** $50,000.0 - $75,000.0 - **Contract:** Permanent contract - **Skills:** Microsoft Access, Microsoft Windows, Active Directory, Microsoft Azure, Cloud Computing, CompTIA Network+, Computer Networks, Dynamic Host Configuration Protocol, Desktop Computing, Domain Name System (DNS), Multi-Factor Authentication, Information Technology Operations, Virtual Private Networks (VPN), Azure Active Directory, TCP/IP, Virtual Local Area Networks, VMware Virtualization, Wireless Access Point, Network Routers, Connectivity Problems, Firewalls (Computer Science), Information Technology, Laptops, Gsuite, Network Server, User Administration, Vmware - **Published:** September 13, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=816542d60861f8f1 ## About the Role * Bachelor's degree in information technology, Computer Science, Management Information Systems, or a related field preferred; or equivalent combination of relevant certifications and hands-on experience will be considered in lieu of a degree * 1-3 years of IT support, network, or systems administration experience preferred, * Working knowledge of networking concepts (TCP/IP, DNS, DHCP, VLANs, switches/routers) * Hands-on experience with Windows OS (desktop and server editions) * Experience with Active Directory (user/group management, basic GPO) * Experience with VMware or another virtualization platform * Basic familiarity with Google Workspace * Basic familiarity with Azure cloud infrastructure (resource groups, VMs, storage, networking) * Basic familiarity with Entra ID (Azure AD) - user/group administration, MFA, Conditional Access concepts * Comfortable with hands-on hardware work (installing, cabling, troubleshooting physical equipment) * Valid driver's license and ability to travel locally between Dallas and Lubbock sites * Strong troubleshooting mindset and ability to work both independently and alongside an external MSP * Good communication skills - this role interacts with end users across multiple locations and coordinates regularly with MSP support staff Preferred (Not Required) * CompTIA Network+, A+, or Security+ certification * Microsoft certifications such as AZ-900 (Azure Fundamentals) or SC-300 (Identity and Access Administrator) * Prior experience working alongside or within an MSP support model * Familiarity with firewalls, VPNs, or PCI-regulated environments * Exposure to security tooling Google Workspace and Microsoft/Azure environment (e.g., Defender for Cloud, Entra ID sign-in/audit logs) ## Description Wholesale Payments is looking for a Network Associate to support the day-to-day IT infrastructure needs across our four office locations in Dallas and Lubbock. This is a hands-on, on-prem role covering networking, Windows systems, hardware, Active Directory, and virtualization, working alongside our current Managed Service Provider (MSP), which provides IT operations support for the company. It's a great fit for someone early-to-mid career in IT who wants broad, practical exposure across multiple disciplines rather than a narrow specialty., * Provide on-site troubleshooting and support for network connectivity issues (switches, routers, firewalls, wireless access points) across all four locations * Install, configure, and maintain Windows desktops, laptops, and servers * Perform Active Directory administration - user/group account creation, password resets, permissions, Group Policy support * Rack, cable, and maintain physical hardware (switches, servers, workstations, printers, UPS units) * Assist with day-to-day administration and monitoring of the VMware virtual environment (VM provisioning, snapshots, basic troubleshooting) * Support administration of Azure cloud infrastructure resources (VMs, storage, networking/VNets) and assist with monitoring of Azure-hosted systems * Administer and maintain Google Workspace enterprise email services, managing user onboarding/offboarding, distribution lists, shared mailboxes and email security to ensure seamless daily communication. * Assist with Entra ID (Azure AD) user/group management, MFA enrollment and troubleshooting, and Conditional Access policy support * Help maintain security hygiene across cloud and on-prem identity systems, escalating anomalies or access issues appropriately * Diagnose and resolve hardware issues (desktops, laptops, printers, network gear) and coordinate vendor/warranty repairs when needed * Work directly with the company's MSP as an on-site point of contact - coordinating tickets, escalations, and on-the-ground troubleshooting that the MSP can't perform remotely * Document network configurations, changes, and standard procedures * Travel between Dallas and Lubbock locations as needed to support site-specific issues * Escalate complex issues to the MSP or senior network/systems staff and follow through to resolution * Support onboarding/offboarding tasks (workstation setup, account provisioning, equipment deployment, Entra ID account lifecycle)