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# IT Deskside Support Technician, London

- **Company:** Tesla, Inc.
- **Location:** London, UK
- **Experience:** Experienced
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Active Directory, Apple IOS, Apple Mac Systems, Software Applications, VoIP, Issue Tracking Systems, Network Troubleshooting, Microsoft Office, Software Engineering, Internet Protocol Telephony, Tablet Computers, Computer Equipment, Information Technology, Laptops
- **Published:** June 10, 2026
- **Apply:** https://uk.indeed.com/viewjob?jk=f1d56316c9a3311a

## About the Role

Do you have experience in macOS?, Do you have a Bachelor's degree?, * Bachelor's degree in computer science or equivalent education/training

 * Several years of experience in desktop support, including at least 2 years in global or international organizations
 * Experience with ticketing systems for managing technical requests and issues
 * Proficiency in supporting mobile devices (iOS, Android), Microsoft Windows, MS Office, and Apple OS X
 * Experience with VOIP systems, network troubleshooting, and Active Directory
 * Excellent communication and customer service skills
 * Strong problem-solving abilities and attention to detail
 * Ability to manage IT stock effectively, ensuring necessary equipment and supplies are readily available
 * Self-motivated and capable of working independently with minimal supervision

## Description

* Provide daily technical support for laptops, software applications, VOIP phones, smartphones, tablets, printers, and other computer hardware
 * Troubleshoot hardware and software issues, ensuring timely resolution and minimal disruption to users
 * Maintain and manage IT stock, ensuring adequate supplies are available, tracking inventory levels, and keeping accurate records
 * Assist in organizing and prioritizing technical projects to meet deadlines
 * Be available for occasional weekend work, after-hours support, and on-call duties as needed.
 * Travel to other locations in EMEA as necessary.
 * This role is office based, with no remote working options.


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