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# Technical Support Specialist

- **Company:** Curtiss Wright
- **Location:** Chanhassen, MN, United States
- **Experience:** Experienced
- **Salary:** $76,200.0 - $101,600.0
- **Contract:** Permanent contract
- **Skills:** Systems Engineering, Systems Integration
- **Published:** September 25, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=0b8973fbaf9f788d

## About the Role

* Bachelor's degree in Engineering or a related technical field.
 * 4-6+ years of field engineering or systems engineering experience involving installation, commissioning, troubleshooting, and customer support.
 * Experience implementing and maintaining technical systems, networked equipment, or industrial infrastructure in field environments.
 * Strong understanding of diagnostics, system integration, and commissioning practices.
 * Strong analytical, problem-solving, and independent decision-making abilities
 * Effective communication and documentation skills for customer and internal collaboration.
 * Willingness to travel regularly and adapt to varied field conditions.
 * Ability to manage multiple assignments while maintaining quality, safety, and compliance.
 * Commitment to continuous learning, teamwork, and engineering best practices.
 * Must be a US Person.

## Description

As a Technical Support Specialist, you will be responsible for providing on-site technical support for system installation, configuration, troubleshooting, and maintenance of customer and company equipment, ensuring reliable performance and successful system deployment. The role applies engineering principles to resolve system-level issues, interpret technical documentation, collaborate with internal and external teams, and ensure high-quality field execution throughout the system lifecycle., * Perform on-site installation, configuration, maintenance, testing, and troubleshooting of customer and company systems to ensure proper functionality and performance.

 * Diagnose and resolve technical issues by analyzing system behavior, identifying root causes, and implementing effective corrective actions.
 * Serve as the primary technical contact at assigned sites, coordinating installation and commissioning activities with customers, project teams, and vendors.
 * Review site plans, technical drawings, and specifications while following standard operating procedures, safety protocols, and engineering documentation to ensure compliance and high-quality installation.
 * Document service activities, provide technical reports, coordinate system upgrades, and recommend improvements to enhance reliability, efficiency, and customer satisfaction.