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# Senior Technical Program Manager

- **Company:** Microsoft
- **Location:** Redmond, WA, United States
- **Experience:** Expert
- **Salary:** $119,800.0 - $234,700.0
- **Contract:** Permanent contract
- **Skills:** Artificial Intelligence, Data Analysis, Microsoft Online Services, Cloud Services
- **Published:** September 16, 2026
- **Apply:** https://www.techcareers.com/job.asp?id=3391386898&tx=ZT2928THD&pt=1&aff=0B19D771-A501-4A5E-8338-2A822B784D54&utm_source=Job%20Feed&utm_medium=textkernel&utm_campaign=DE&utm_term=0B19D771-A501-4A5E-8338-2A822B784D54

## About the Role

* ??Bachelor's Degree AND 4+ years experience in engineering, product/technical program management, data analysis, or product development
 * OR equivalent experience.
 * 2+ years of experience managing cross-functional and/or cross-team projects.?

Other Requirements:

Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: Microsoft Cloud Background Check:

 * This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.

Preferred/Additional Qualifications:

 * ??Experience driving Rhythm of Business (ROB), governance, operational reviews, or organizational execution programs.
 * Experience working with large-scale cloud services, service operations, quality programs, or operational excellence initiatives.
 * Experience leading complex programs involving multiple stakeholders, teams, and organizational boundaries.
 * Experience leveraging automation, reporting, or AI-driven capabilities to improve operational efficiency and decision making.?

#azdat #azuredata

Technical Program Management IC4 - The typical base pay range for this role across the U.S. is USD $119,800 - $234,700 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $160,200 - $261,000 per year.

## Description

??The Fabric Quality and Reliability team is hiring a Senior Technical Program Manager to drive Fabric's Rhythm of Business (ROB), governance, and operational excellence processes across multiple organizations. Service quality is a top organizational priority, and this role is responsible for bringing together engineering, operations, and leadership teams to establish a consistent quality bar, drive accountability, and ensure quality and reliability improvements are executed effectively at scale. This role leads cross-organizational review processes, governance frameworks, and operational mechanisms that transform service health signals, risks, and priorities into measurable actions and outcomes. The successful candidate will partner across teams to improve visibility into service health, establish trusted metrics and reporting, drive alignment on priorities, and ensure commitments are tracked and delivered.

The role combines strategic leadership with hands-on execution. Responsibilities include identifying quality gaps across customer scenarios, defining and standardizing success metrics, improving the consistency and trustworthiness of telemetry and reporting, and driving process improvements that scale across organizations. The candidate will leverage data-driven insights, automation, and AI-assisted capabilities to improve operational efficiency, reduce manual effort, and strengthen decision-making.

This role is ideal for a Technical Program Manager who thrives in ambiguity, can lead complex cross-organizational programs, and has a proven track record of driving execution, governance, accountability, and measurable business outcomes across multiple stakeholder groups.

We do not just value differences or different perspectives. We seek them out and invite them in so we can tap into the collective power of everyone in the company. As a result, our customers are better served.

Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Responsibilities

 * ??Drive Quality Rhythm of Business (ROB), governance, and operational excellence processes across multiple organizations, ensuring quality priorities, commitments, risks, and execution progress are consistently reviewed, tracked, and driven to resolution.
 * Establish and evolve governance frameworks, executive review cadences, and reporting mechanisms that provide leadership visibility, enable data-driven decision-making, and drive accountability across teams.
 * Translate organizational strategies, quality priorities, and service health objectives into actionable programs with clear deliverables, measurable outcomes, and cross-functional alignment.
 * Drive continuous improvement by identifying systemic gaps, operational inefficiencies, and recurring quality challenges, and leading initiatives that improve organizational effectiveness, scalability, and execution rigor.
 * Leverage service health signals, telemetry, and business insights to identify trends, measure program effectiveness, influence prioritization and investment decisions, and ensure teams focus on the highest-impact quality opportunities.?
 * Embody our culture (https://careers.microsoft.com/v2/global/en/culture) and values (https://www.microsoft.com/en-us/about/corporate-values) .


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