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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # IT Support Technician - AV equipment - **Company:** Data Inc - **Location:** Santa Clara, CA, United States - **Salary:** $61,880.0 - $74,526.0 - **Contract:** Permanent contract - **Skills:** Audio Video Distribution, System Configuration, Networking Basics, Software Troubleshooting, Enterprise Integration - **Published:** September 2, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=0e96e25ab8731a52 ## About the Role * Proven experience working in the AV industry with a strong understanding of audiovisual control systems operation and equipment troubleshooting. * Knowledge of E & I (Electrical & Instrumentation), low voltage wiring practices, and telecommunication standards. * Skilled in computer networking concepts relevant to AV systems including IP-based video conferencing solutions. * Ability to read blueprints and electrical schematics accurately for installation and troubleshooting purposes. * Hands-on experience with AV system installation, cabling techniques, mechanical knowledge of equipment setup, and maintenance routines. * Familiarity with digital signal processing (DSP), audio systems integration, video conferencing operation, and software troubleshooting. * Proficiency in using hand tools such as screwdrivers, wire strippers, crimpers along with testing devices like voltmeters for electrical diagnostics. * Strong customer service skills with the ability to communicate technical information clearly to non-technical clients. * Experience supporting live event AV production projects from setup through execution is highly desirable. * Ability to interpret engineering drawings and schematics accurately while adhering to safety standards related to low voltage electrical work. Join us if you're passionate about delivering cutting-edge audiovisual solutions! This position offers the chance to work on innovative projects while growing your technical expertise in a fast-paced environment dedicated to excellence in AV support services., * Webex: 1 year (Preferred) * AV equipment : 1 year (Preferred) ## Description * Install, configure, and maintain audiovisual systems including video conferencing setups, audio equipment, control systems, and digital signal processing components. * Troubleshoot AV system issues promptly by diagnosing hardware and software problems using schematics, electrical schematics reading, and engineering troubleshooting techniques. * Perform routine maintenance on AV equipment such as cabling, mechanical components, and electrical connections to ensure optimal operation. * Read blueprints and electrical schematics to assist with system installation and upgrades while adhering to low voltage and electrical safety standards. * Operate and support live event AV production projects by managing audio systems, video feeds, and control interfaces to deliver flawless presentations. * Conduct field service visits for system installation, troubleshooting, repairs, and upgrades at client sites. * Utilize hand tools and testing devices such as voltmeters to verify system integrity and troubleshoot electrical or signal issues effectively. * Collaborate with clients to understand their needs for telecommunication setups, video conferencing systems operation, and integrated AV solutions. * Implement audio systems tailored to specific environments by integrating control system programming for user-friendly operation. * Maintain detailed documentation of system configurations, schematics interpretation, troubleshooting steps, and maintenance logs to ensure ongoing reliability. ## Related Videos - [Cat Herding with Lions and Tigers - Christian Heilmann](https://www.wearedevelopers.com/videos/1785-cat-herding-with-lions-and-tigers-christian-heilmann) - [Enterprise Integration Is Dead! 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