> Markdown version of [/jobs/ext/338847-it-systems-support-specialist](https://www.wearedevelopers.com/jobs/ext/338847-it-systems-support-specialist). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # IT Systems & Support Specialist - **Company:** Axiom Technologies - **Location:** Ulverston, UK - **Contract:** Permanent contract - **Skills:** Microsoft Windows, Active Directory, Microsoft Azure, Computer Networks, Desktop Computing, Issue Tracking Systems, Information Technology Operations, Network Architecture, Citrix Systems, Salesforce.Com, Software Troubleshooting, Peripherals, Information Technology, Laptops, Network Server, Servicenow, Windows Client, User Accounts, Vmware - **Published:** June 10, 2026 - **Apply:** https://uk.indeed.com/viewjob?jk=6a6d90197391ac97 ## About the Role Do you have experience in Windows?, Proven experience in IT Support, Desktop Support, or Infrastructure Support roles. Strong knowledge of Microsoft 365, Windows 10/11, Active Directory, and Azure. Experience with VMware, Citrix, ServiceNow, Salesforce, or similar enterprise tools. Solid understanding of networking concepts and IT infrastructure. Strong troubleshooting, analytical, and problem-solving skills. Excellent communication and customer service skills. Preferred Experience supporting enterprise or manufacturing environments. Exposure to network migrations, infrastructure projects, and device lifecycle management., * Be part of a high-impact, detail-driven team within a global organization * Work with cutting-edge asset security and compliance processes * Opportunity to create and implement meaningful operational improvements ## Description We are seeking an experienced IT Systems & Support Specialist to provide onsite and remote technical support across enterprise environments. The role involves supporting end users, managing IT infrastructure, troubleshooting hardware and software issues, and ensuring smooth day-to-day IT operations., Provide onsite and remote IT support for end users. Troubleshoot hardware, software, network, and connectivity issues. Support Microsoft 365, Active Directory, Azure, VMware, and Citrix environments. Install, configure, and maintain desktops, laptops, mobile devices, and peripherals. Manage user accounts, device deployments, and Windows 10/11 migrations Monitor and support network infrastructure, servers, and connected devices. Handle incidents and service requests through ticketing systems such as ServiceNow and Remedyforce. Act as an escalation point for complex technical issues and ensure timely resolution. Maintain IT documentation and support operational improvement initiatives. ## Related Videos - [Agentic employees in world's most downloaded FinTech app](https://www.wearedevelopers.com/videos/100123-agentic-employees-in-world-s-most-downloaded-fintech-app) - [AX is the only Experience that Matters](https://www.wearedevelopers.com/videos/1404-ax-is-the-only-experience-that-matters) - [Applying Agile Principles to Incident Management ](https://www.wearedevelopers.com/videos/101-applying-agile-principles-to-incident-management) - [WebAssembly: The Next Frontier of Cloud Computing](https://www.wearedevelopers.com/videos/972-webassembly-the-next-frontier-of-cloud-computing) - [The Developer Workstation Blind Spot: Why Your Security Stack Can't See What Matters Most](https://www.wearedevelopers.com/videos/100254-the-developer-workstation-blind-spot-why-your-security-stack-can-t-see-what-matters-most) - [Navigating the Corporate Jungle: Life as a Developer in a large Company](https://www.wearedevelopers.com/videos/621-navigating-the-corporate-jungle-life-as-a-developer-in-a-large-company) ## Related Articles - [Best Companies to work for in London: Top 25 Companies in 2023](https://www.wearedevelopers.com/magazine/187-best-companies-to-work-for-in-london-top-25-companies-in-2023) - [What Are The Top Skills Required For Azure Developers?](https://www.wearedevelopers.com/magazine/77-what-are-the-top-skills-required-for-azure-developers) - [IT Salaries in UK](https://www.wearedevelopers.com/magazine/288-it-salaries-in-uk) - [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market) - [Fully Remote Software Engineer Jobs](https://www.wearedevelopers.com/magazine/447-fully-remote-software-engineer-jobs) - [Highest Paying Tech Companies for Developers](https://www.wearedevelopers.com/magazine/220-highest-paying-tech-companies-for-developers)