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# Innovations Solutions Specialist (Remote, Open to All Dykema Locations)

- **Company:** Dykema Gossett, PLLC
- **Location:** Minneapolis, MN, United States (Remote available)
- **Experience:** Experienced
- **Salary:** $85,000.0 - $95,000.0
- **Contract:** Permanent contract
- **Skills:** Microsoft Word, Microsoft Excel, Microsoft Outlook, Law Practice Management Software, Spreadsheets, Microsoft Office
- **Published:** September 9, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=a6d0d3382d777544

## About the Role

* At least three years of related experience in a law firm, professional services or corporate setting.
 * Strong technological skills and high level of proficiency in MS Office Suite and business computer software programs, with the ability to learn new software and operating systems.
 * Strong knowledge and experience with Excel.
 * Strong attention to detail and high level of accuracy.
 * Highly proficient in data compilation, preparing spreadsheets and data reporting.
 * Excellent oral and written communication skills.
 * Strong presentation and interpersonal skills.
 * Ability to analyze problems, exercise good judgment, strategic thinking, and make sound objective decisions.
 * Excellent time and project management skills; ability to prioritize and meet deadlines.
 * Ability to handle confidential information with discretion and professionalism.
 * Demonstrable knowledge and experience with the various functions performed by an Innovation team.
 * Positive attitude, professional demeanor, high emotional intelligence, cultural sensitivity and ability to interact effectively with all levels.
 * Able to work efficiently as a part of a team and work well independently, taking initiative and being a self-starter.
 * Some travel to Dykema offices.

Preferred Education

 * Bachelor's degree., Required
 * 3 year(s): At least three years of related experience in a law firm, professional services or corporate setting., Preferred
 * Bachelors or better, Required
 * Microsoft Outlook
 * Microsoft Excel
 * Microsoft Word, * Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well

## Description

* Serve as primary point of contact for requests and questions of Innovation team systems/applications and with third part vendors.
 * Respond to and resolve identified needs for any of the systems/applications, such as configuration changes, identifying UX gaps, determining if new features are needed, and managing users. This includes third party tools and internally developed tools.
 * Distill requests and user feedback into requirements and change requests, and document those requests such that they can be handled by the Innovation team.
 * Liaising with users to develop an awareness/understanding of overall user needs and Dykema goals, and leverage that understanding to contribute to the design and evolution of new and current Innovation-team systems.
 * Create documentation for our users, both internal and external.
 * Coordinate training and conduct training where appropriate for POC and Pilot users.
 * Develop POC/Pilot plans and participate in testing new tools, and provide feedback.
 * Perform other duties as assigned, including special projects