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# Director, Corporate Systems

- **Company:** Cvent
- **Location:** Tysons, VA, United States (Remote available)
- **Experience:** Expert
- **Contract:** Permanent contract
- **Skills:** Agile Methodology, Artificial Intelligence, Automation of Tests, Cloud Computing, Continuous Integration, Data Architecture, Information Engineering, Data Migration, DevOps, Automation of Marketing, Systems Development Life Cycle, Cloud Services, Salesforce.Com, Systems Integration, Generative AI, AI Platforms, Enterprise Integration
- **Published:** September 9, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=48ffc38f1ba8fda0

## About the Role

* 12+ years of experience in CRM, enterprise systems, or digital transformation, including 10+ years in Salesforce platform leadership.
 * Deep expertise in Salesforce architecture and connected GTM systems (PSA/ERP, CLM, Support, Enablement).
 * Strong knowledge of data modeling, AI platforms (Einstein 1, Agentforce), and CRM analytics.
 * Experience supporting complex Lead-to-Cash processes at scale.
 * Proven track record managing large global teams and delivering enterprise-grade transformation programs.
 * Executive presence, excellent communication, and strong stakeholder management capabilities.
 * Experience with M&A system integration is highly desirable.

LinkedIn Remote Type: #LI-Hybrid Indeed Remote Type: WFH Flexible

## Description

This leader will partner with senior stakeholders across Sales, Customer Success & Service, Marketing, Finance, Legal, Technology and IT. Reporting to the Senior Director, Corporate Systems, you'll partner in designing and governing the systems and architecture supporting end-to-end business processes across Lead-to-Cash lifecycles, other customer facing platforms.
In This Role, You Will::
Strategic Ownership

 * Define and drive the CRM platform vision and roadmap aligned to long-term enterprise objectives.
 * Establish scalable architecture and processes across Salesforce Clouds, including Sales Cloud, Service Cloud, Experience Cloud, CPQ, Salesforce Ecosystem & Platform Integrations.
 * Build and manage a roadmap that supports modern, intelligent CRM capabilities-enabling Agentic & Generative AI, guided selling, and customer 360° visibility.

End-to-End Process Enablement

 * Architect and optimize Lead-to-Cash Lifecyle, and other customer facing platforms workflows in partnership with all business functions.
 * Oversee CRM integration with broader platforms including:
*

 + Marketing Automation and Account Intelligence
 + Sales Enablement and Learning Management
 + Professional Services Automations
 + Customer Support & Engagement Platforms
 + Contract Lifecycle Management (CLM) and eSignature
 + Financial Systems & Data Engineering/Business Intelligence Technologies

AI, Data & Intelligence Layer

 * Champion the adoption of Salesforce Einstein 1, Agentforce, and Salesforce Data Cloud to unlock intelligent automation and next-best-action capabilities.
 * Lead the design of robust data architecture supporting clean, connected, and governed data across the GTM ecosystem.
 * Partner with Data Engineering and business teams to drive optimal use cases of Agentic and Generative AI with the right User journey and augmentation.

Global Team & Execution Leadership

 * Lead and scale a high-performing global team (India & US) focused on Salesforce agile development, DevOps, solution architecture, product management and business alignment.
 * Drive platform reliability, scalability, and delivery excellence using modern SDLC, CI/CD, and test automation.
 * Maintain a balanced team model of FTEs, contractors, and system integrators.

Governance, M&A & Stakeholder Engagement

 * Establish governance frameworks to prioritize and manage CRM programs and enhancements.
 * Drive stakeholder alignment and executive reporting for platform initiatives and business impact.
 * Lead CRM system integration and data migration efforts during M&A activities, ensuring minimal disruption and future scalability.