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# SOC Analyst

- **Company:** DUNHILL PROFESSIONAL SEARCH
- **Location:** San Antonio, TX, United States
- **Experience:** Experienced
- **Salary:** $72,800.0 - $89,440.0
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Cloud Computing, Cyber Security, Databases, Desktop Virtualization, Microsoft Operating Systems, Windows Servers, Microsoft SharePoint, Software Systems, Storage Technologies, Information Technology
- **Published:** September 12, 2026
- **Apply:** https://www.clearancejobs.com/jobs/9158838/soc-analyst

## About the Role

* Associate degree or equivalent relevant experience. Bachelor's in Information Technology, Computer Science or a related field preferred.
 * 2-5 years of experience in information technology, systems administration or a related IT field.
 * Strong working knowledge of Microsoft operating systems and products, including Windows, Windows Server, Microsoft 365, SharePoint and Teams.
 * Ability to analyze, troubleshoot and resolve intermediate hardware, software and networking problems.
 * Ability to communicate clearly in writing and in person, and to translate technical detail for non-technical colleagues.
 * Exceptional customer service skills.
 * Experience with cloud infrastructure, digital workspace or storage technology is preferred.
 * U.S. citizenship is required. No security clearance is required for this position.

## Description

* Provide ongoing technical support and maintenance for production and development systems, both onsite and remote.
 * Resolve Level 2 incidents affecting the operation and availability of production systems through troubleshooting and known fixes.
 * Install, configure, patch and maintain servers, databases, network, storage and software solutions.
 * Implement medium to high risk changes on production systems.
 * Deploy standard, repeatable build-outs of medium complexity.
 * Support intermediate backup strategies and disaster recovery testing, and serve as a resource to Level 1 technicians.
 * Analyze system performance indicators and recommend improvements.
 * Monitor vendor release notes and apply upgrades and patches as required.
 * Install and maintain third-party tools, and participate in planning and designing new platforms.
 * Train less experienced staff on supported products and production support best practice.