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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Infrastructure Engineer - **Company:** SER Limited - **Location:** London, UK (Remote available) - **Experience:** Experienced - **Salary:** £40,000.0 - £45,000.0 - **Contract:** Permanent contract - **Skills:** Microsoft Windows, Active Directory, Cloud Computing, Cloud Storage, Dynamic Host Configuration Protocol, Domain Name System (DNS), Hyper-V, Virtual Private Networks (VPN), Network Troubleshooting, Windows Servers, Routing, TCP/IP, Virtual Local Area Networks, Virtualization Technology, VMware Virtualization, Microsoft Deployment Toolkit, Computer Network Technologies, Software Troubleshooting, Microsoft InTune, Veeam, Vmware - **Published:** June 12, 2026 - **Apply:** https://uk.indeed.com/viewjob?jk=8a40a58ed9461c12 ## About the Role Do you have experience in Virtualization?, This position would suit someone with at least 3 years' experience in infrastructure support, ideally gained within an MSP environment., * Previous experience within a Managed Service Provider (MSP) * Strong Windows Server administration experience * Active Directory, Group Policy, DNS and DHCP expertise * Hyper-V and/or VMware virtualisation experience * Veeam Backup & Replication experience * Strong networking knowledge (TCP/IP, VLANs, VPNs, Routing) * Experience with Microsoft Intune * Knowledge of Microsoft 365 environments * Familiarity with endpoint security solutions such as Microsoft Defender, Sophos or Bitdefender * Excellent troubleshooting and communication skills, * MDT (Microsoft Deployment Toolkit) * Cloud storage platforms such as LucidLink or Egnyte * Infrastructure migration and transformation projects ## Description Are you an experienced Infrastructure Engineer looking to take the next step in your career within a fast-growing Managed Service Provider? We're recruiting on behalf of a well-established IT services business that supports a diverse portfolio of clients across the creative and professional services sectors. This is an exciting opportunity for a technically strong engineer with MSP experience to join a collaborative team, delivering high-level support and infrastructure projects., As a Solutions Engineer, you'll provide advanced 3rd Line support while playing a key role in delivering infrastructure and cloud-focused projects. You'll act as an escalation point for junior engineers, troubleshoot complex technical issues, and help clients maximise the value of their IT environments., * Provide 3rd Line support to clients both remotely and onsite * Troubleshoot and resolve complex infrastructure and networking issues * Configure, deploy and maintain Windows Server environments * Manage and support virtualised environments using Hyper-V and VMware * Administer backup and disaster recovery solutions, particularly Veeam * Support Microsoft 365 and cloud-based technologies * Manage networking technologies including DNS, DHCP, VLANs, VPNs and routing * Act as an escalation point for 1st and 2nd Line Engineers * Deliver infrastructure upgrades, migrations and virtualisation projects * Create and maintain technical documentation * Build strong relationships with clients through excellent customer service ## Related Videos - [Unlocking the potential of Digital & IT at Vodafone](https://www.wearedevelopers.com/videos/602-unlocking-the-potential-of-digital-it-at-vodafone) - [An Applied Introduction to eBPF with Go](https://www.wearedevelopers.com/videos/1075-an-applied-introduction-to-ebpf-with-go) - [WebAssembly: The Next Frontier of Cloud Computing](https://www.wearedevelopers.com/videos/972-webassembly-the-next-frontier-of-cloud-computing) - [What makes Cybersecurity different for critical infrastructure?](https://www.wearedevelopers.com/videos/571-what-makes-cybersecurity-different-for-critical-infrastructure) - [Turning Container security up to 11 with Capabilities](https://www.wearedevelopers.com/videos/718-turning-container-security-up-to-11-with-capabilities) - [Generating code with Angular schematics](https://www.wearedevelopers.com/videos/129-generating-code-with-angular-schematics) ## Related Articles - [Fully Remote Software Engineer Jobs](https://www.wearedevelopers.com/magazine/447-fully-remote-software-engineer-jobs) - [What Are The Top Skills Required For Azure Developers?](https://www.wearedevelopers.com/magazine/77-what-are-the-top-skills-required-for-azure-developers) - [IT Salaries in UK](https://www.wearedevelopers.com/magazine/288-it-salaries-in-uk) - [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market) - [Best Companies to work for in London: Top 25 Companies in 2023](https://www.wearedevelopers.com/magazine/187-best-companies-to-work-for-in-london-top-25-companies-in-2023) - [Software Engineer Salary London](https://www.wearedevelopers.com/magazine/252-software-engineer-salary-london)