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# Product Support Specialist

- **Company:** Jered LLC
- **Location:** Brunswick, GA, United States
- **Experience:** Experienced
- **Contract:** Permanent contract
- **Skills:** Microsoft Word, Microsoft Excel, Software Applications
- **Published:** September 13, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=9183af83fbd67ffc

## About the Role

* High School Diploma or equivalent
 * Three (3) years of experience in Manufacturing, Production Planning, Project Management, or a related field
 * Proficient with office computer software, including Microsoft Word and Excel
 * Strong communication and organizational skills
 * Ability to manage multiple priorities and customer accounts
 * U.S. Citizen or Green Cardholder
 * Must meet company drug-free workplace requirements, * Basic estimating or procurement experience
 * Experience with blueprint reading or engineering drawings
 * Previous experience in a manufacturing environment
 * Previous experience with government contracts

## Description

In this role, you'll interact with customers daily, manage requests for quotes, and see customer orders through from initial request to delivery. You'll work across Quality, Engineering, and Estimating to monitor quote and order progress while quickly addressing concerns related to pricing, quotes, and customer orders. Your ability to communicate effectively and keep multiple priorities moving will help Jered continue to provide excellent products and customer satisfaction.

Success Criteria:
As a Product Support Specialist, you'll spend much of your time managing customer accounts, responding to requests for quotes, tracking customer orders, and coordinating internally to ensure quotes and orders continue progressing toward completion.

You'll work closely with Quality, Engineering, and Estimating teams to monitor both quote and order progress and ensure customers receive quality service with quick turnarounds. The most successful team members are able to follow established processes, communicate effectively with various audiences, and manage multiple priorities at once.

Success in this role means providing a strong customer experience while maintaining organization and responsiveness throughout the quote and order process. Previous manufacturing experience, familiarity with blueprint reading, government contract experience, and strong people and organizational skills will help you succeed in this role.