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# Field System Engineer - Columbus, OH

- **Company:** Biomerieux , Inc.
- **Location:** Grove City, OH, United States (Remote available)
- **Experience:** Experienced
- **Salary:** $66,768.0 - $100,256.0
- **Contract:** Permanent contract
- **Skills:** Microsoft Word, Microsoft Excel, Systems Engineering, Microsoft Outlook, Computer Literacy, Microsoft Office, Computer Networking Systems, Information Technology
- **Published:** September 13, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=8c7b3135cbec4115

## About the Role

* Bachelor degree in Engineering, Electronic Technology, Computer Science, Biomedical or other related discipline.
 * 2+ years of professional related experience in troubleshooting and/or repair of complex electro-mechanical, electronic, computer, electrical systems in commercial, industrial, or military setting required.
 * Education Substitution: In lieu of a Bachelor's degree, 6+ years of relevant experience, defined above, is required.
 * Must have and maintain a valid driver's license in state of residence.

Preferred Education, Training and Experience

 * Experience in troubleshooting and/or repair of biomedical, vacuum systems, host/remote communications and network systems, or similar systems and in a clinical laboratory setting preferred.
 * Experience operating independently including managing schedules, customer expectations, and communications both internally and externally; prioritizing tasks; and resolving technical issues without direct oversight preferred.
 * Experience in a field service role preferred.
 * Experience in the principles and practices of laboratory operations preferred.

Knowledge, Skills, and Abilities

 * Consistently upholds and reflects the core ethical principles and values that bioMérieux promotes.
 * Functional skills including critical thinking, adaptability, time management, communication, problem-solving and digital literacy.
 * Detail orientation to complete tasks without errors and produce high-quality work.
 * Thriving in a fast-paced environment by managing tasks, multitasking, and adapting quickly to maintain productivity.
 * Organizing work and resources efficiently to ensure smooth operations
 * Troubleshooting issues to identify and resolve problems efficiently
 * Demonstrates assertiveness and confidence in the face of a challenge
 * Effective verbal, written and presentation skills.
 * Ability to work cross-functionally allowing for better collaboration and communication when working across teams to achieve shared objectives
 * Intermediate skill in MS Office tools to include but not limited to Outlook, Teams, Word, and Excel

## Description

The Field Systems Engineer (FSE) is responsible for attending to service needs of bioMerieux customers within their assigned geographic territory, as well as nationally, on an as-needed basis, utilizing appropriate tools and test equipment. The FSE is a self-starter, with the ability to deliver a best-in-class customer experience, while working remotely without direct supervision and able to conduct overnight travel on short-notice., * Customer Service & Technical Execution: Promptly respond to customer needs and perform installations, maintenance, upgrades, and repairs using electronic and computer skills to ensure instruments meet specifications.

 * Relationship Building & Sales Support: Build trust with customers, promote service agreements, and identify sales opportunities for cross-functional teams.
 * Collaboration & Revenue Generation: Foster teamwork across service and support teams while driving field service revenue through billable offerings like preventive maintenance and equipment moves.
 * Training Travel: Attend 6-9 weeks of product training at Durham, NC or St. Louis, MO offices within the first year; future trainings occur as needed.
 * Customer Visit Travel: Travel includes both scheduled and unscheduled visits, with increased overnight stays for wide territories and occasional national travel.
 * On-Call Support: Participate in weekend/holiday on-call rotation (~every 5 weeks), requiring local phone availability and potential national travel for instrument support.
 * Documentation & Compliance: Timely and accurate completion of service work orders, QA checklists, and internal training requirements.
 * Scheduling & Reporting: Maintain an up-to-date calendar of availability and submit travel expense reports regularly to avoid penalties.
 * Fleet Management: Follow all company policies related to the use and upkeep of the assigned fleet vehicle.
 * Asset & Inventory Management: Maintain spare parts inventory, company-issued vehicle, and all assigned equipment (e.g., laptop, tools, test devices) in good condition and per policy.
 * Professional Development & Collaboration: Continuously improve technical and interpersonal skills, meet annual priorities, and collaborate with sales and applications teams to enhance customer experience.
 * Strategic & Promotional Support: Represent bioMerieux professionally, support trade shows as needed, and provide feedback to Sales, Marketing, and Customer Service to help expand service capabilities.
 * Perform all work in compliance with company quality procedures and standards.
 * Perform other duties as assigned.