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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # IT Infrastructure Manager - **Company:** Unitingpeople - **Location:** Leicester, UK - **Contract:** Permanent contract - **Skills:** Microsoft Windows, Active Directory, Microsoft Azure, Microsoft Online Services, Software as a Service, Data Security, Virtual Private Networks (VPN), Network Architecture, Azure Active Directory, Cloud Services, Microsoft SharePoint, Firewalls (Computer Science), Information Technology, Firewall Services Module - **Published:** June 12, 2026 - **Apply:** https://unitingpeople.co.uk/job/it-sc-it-infrastructure-manager ## About the Role This is an excellent opportunity for a proactive and self-motivated individual who enjoys working independently, solving complex problems, and making a tangible impact within a growing organisation., * Proven experience in IT infrastructure, systems administration, or a similar role * Strong hands-on knowledge of Microsoft 365 and Azure environments * Solid understanding of networking (firewalls, VPNs, switches) * Excellent troubleshooting and problem-solving skills * Strong communication skills with the ability to explain technical concepts clearly * Highly organised, self-motivated, and comfortable managing multiple priorities Desirable * Experience with security frameworks such as Cyber Essentials Plus or ISO 27001 * Familiarity with tools such as Mimecast * Relevant certifications (Microsoft, CompTIA, etc.) ## Description We are seeking a technically strong and personable IT Infrastructure Manager to take ownership of our internal IT environment. This is a broad, hands-on role where you will act as the go-to expert for all IT-related matters across the business. From managing cloud services and network infrastructure to delivering day-to-day technical support, you will play a critical role in ensuring our systems remain secure, reliable, and fit for purpose., Hardware & Asset Management * Manage the end-to-end procurement of IT equipment including laptops, desktops, peripherals, and mobile devices * Build and maintain strong relationships with suppliers, ensuring cost-effective purchasing * Maintain an accurate asset register and oversee hardware lifecycle management * Configure and deploy devices, ensuring new starters are fully set up from day one * Manage offboarding processes, including device recovery and data security Technical Support * Act as the primary point of contact for all IT support queries across the business * Troubleshoot and resolve hardware, software, and connectivity issues across Windows and Mac environments * Manage and prioritise support requests, ensuring timely resolution and excellent user experience * Develop user guides and documentation to support self-service and reduce recurring issues Microsoft 365 & Cloud Services * Administer and optimise Microsoft 365 services including Exchange, SharePoint, OneDrive, and Teams * Manage identity and access through Active Directory and Azure AD, including security policies and SSO * Evaluate and manage third-party SaaS applications Network & Infrastructure * Maintain network infrastructure including switches, firewalls, and VPNs * Manage firewall rules and ensure secure, reliable connectivity for all users Security & Compliance * Implement and maintain cybersecurity best practices across all systems * Manage endpoint protection, anti-virus solutions, and email security platforms * Support compliance with frameworks such as Cyber Essentials Plus and ISO 27001 Projects & Continuous Improvement * Lead IT projects including migrations, upgrades, and system implementations * Work closely with stakeholders to understand requirements and deliver effective solutions * Manage vendor relationships and ensure service levels are met * Contribute to IT budgeting and ensure value from technology investments ## Related Videos - [Developer Tools for Microsoft Azure](https://www.wearedevelopers.com/videos/450-developer-tools-for-microsoft-azure) - [What makes Cybersecurity different for critical infrastructure?](https://www.wearedevelopers.com/videos/571-what-makes-cybersecurity-different-for-critical-infrastructure) - [Leverage Cloud Computing Benefits with Serverless Multi-Cloud ML ](https://www.wearedevelopers.com/videos/78-leverage-cloud-computing-benefits-with-serverless-multi-cloud-ml) - [Crypto-secure Data Management with In-Database Blockchain](https://www.wearedevelopers.com/videos/632-crypto-secure-data-management-with-in-database-blockchain) - [ZEISS & Microsoft - Building the Next Generation Medical Ecosystem in the Cloud](https://www.wearedevelopers.com/videos/424-zeiss-microsoft-building-the-next-generation-medical-ecosystem-in-the-cloud) - [Develop enterprise-ready applications for Microsoft Teams with Azure resources on modern web technologies](https://www.wearedevelopers.com/videos/187-develop-enterprise-ready-applications-for-microsoft-teams-with-azure-resources-on-modern-web-technologies) ## Related Articles - [IT Salaries in UK](https://www.wearedevelopers.com/magazine/288-it-salaries-in-uk) - [What Are The Top Skills Required For Azure Developers?](https://www.wearedevelopers.com/magazine/77-what-are-the-top-skills-required-for-azure-developers) - [UK Business Culture and Etiquette](https://www.wearedevelopers.com/magazine/326-uk-business-culture-and-etiquette) - [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market) - [Best Companies to work for in London: Top 25 Companies in 2023](https://www.wearedevelopers.com/magazine/187-best-companies-to-work-for-in-london-top-25-companies-in-2023) - [Top-Paying Tech Jobs (with Salaries)](https://www.wearedevelopers.com/magazine/372-top-paying-tech-jobs-with-salaries)