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# Mac Support Technician 1

- **Company:** SUNY Upstate Medical University
- **Location:** Syracuse, NY, United States
- **Contract:** Permanent contract
- **Skills:** Software Applications, Computer Networks, Connectivity Problems, Network Server
- **Published:** September 16, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=f3c0f4e41fac5e84

## About the Role

Bachelor's degree and a minimum of one year of experience to include Mac support and customer service or equivalent combination of education and experience, plus excellent interpersonal skills required.

## Description

Install, troubleshoot and repair Mac hardware and software applications. Installations include new devices, departmental moves and migrations from existing computers. Research and resolve hardware and software problems as necessary. Troubleshoot connectivity problems with client devices, network printers, files servers and host systems.