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# Public Safety Network Analyst II

- **Company:** The City of Lynchburg
- **Location:** Lynchburg, VA, United States
- **Experience:** Experienced
- **Salary:** $60,000.0 - $70,000.0
- **Contract:** Permanent contract
- **Skills:** Network Architecture, Computer Network Operations, Mobile Data
- **Published:** September 21, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=3a48e90eb23cb512

## About the Role

Associate's degree with major work in a related field and some (2-4 years) experience in a computer related field, including experience with implementing security controls and educating others; or equivalent combination of education and experience.

## Description

Performs operational support for fire department network infrastructure and mission-critical technologies, including desktop and mobile support and specialized public safety applications by performing the following duties., * Answers "help desk" calls from departmental users and troubleshoots both hardware and software problems

 * Develops and provides in-house training for employees
 * Maintains and supports mission-critical fire department systems and public safety software
 * Provides technical support, maintenance, and troubleshooting for fire department technologies, including mobile data terminals, reporting software, and radio equipment.
 * Administers and maintains the department's Mobile Device Management platform
 * Track and maintain accurate inventory records for all fire department IT assets
 * Interfaces with vendor technical support and assist with operating system and software upgrades
 * Subject to call after hours for system and network operations when required, including nights and weekends

ADDITIONAL DUTIES AND RESPONSIBILITIES include the following:

 * Other duties to provide direct or indirect service to the citizens may be assigned.
 * When unusual situations occur and/or the City Manager declares a State of Emergency, all City employees may be required to accept special assignments and perform as needed to ensure appropriate service delivery.