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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # CRM Administrator (on-site) - **Company:** IAE - **Location:** Stoke-on-Trent, UK - **Experience:** Expert - **Salary:** £40,000.0 - **Contract:** Permanent contract - **Skills:** Java (Programming Language), JavaScript (Programming Language), Application Programming Interfaces (APIs), Agile Methodology, Data Analysis, Microsoft Azure, Cloud Computing, Data Architecture, Data Integrity, Extract Transform Load (ETL), Data Visualization, Data Warehousing, Database Queries, Microsoft Dynamics, Scrum Methodology, Power BI, Salesforce.Com, SQL Databases, Systems Architecture, Systems Integration, Tableau (Software), Zoho Office Suite, Data Analytics, Integration Frameworks, Programming Languages - **Published:** June 11, 2026 - **Apply:** https://uk.indeed.com/viewjob?jk=312699b90a032981 ## About the Role Do you have experience in SQL?, * Minimum 5 years of experience in CRM implementation, administration, and management * Strong knowledge of CRM platforms (e.g., Salesforce, Zoho, Microsoft Dynamics, or similar) * Proficiency in SQL for data querying and manipulation * Experience with Java, JavaScript, or similar programming languages * Hands-on experience with Azure services and cloud-based environments * Solid understanding of data warehousing concepts and data architecture * Experience with APIs and system integrations * Familiarity with integration tools such as Jitterbit (or equivalent) * Strong data analytics and reporting skills * Excellent problem-solving and troubleshooting abilities Preferred Skills * Experience with ETL processes and tools * Knowledge of data visualization tools (e.g., Power BI, Tableau) * Understanding of Agile or Scrum methodologies * CRM certifications (preferred but not required) Soft Skills * Strong communication and stakeholder management skills * Ability to bridge the gap between technical and business teams * Detail-oriented with a focus on data accuracy and system efficiency * Proactive and self-driven with a continuous improvement mindset ## Description We are seeking an experienced CRM Administrator to lead the implementation, administration, support and ongoing optimization of our CRM platform. This role requires a strong blend of technical expertise and business collaboration, ensuring that CRM systems effectively support organizational goals and drive data-informed decision-making., * Administer, configure, and maintain the CRM platform to ensure optimal performance, reliability, and scalability * Lead CRM implementation projects, including system upgrades, enhancements, and integrations * Collaborate closely with Technology and Business stakeholders to gather requirements and translate them into effective CRM solutions * Design and manage data models, workflows, automation rules, and user roles/permissions * Ensure data integrity, quality, and governance across CRM systems * Develop and maintain dashboards, reports, and analytics to support business insights and strategic decisions * Perform data analysis to identify trends, gaps, and opportunities for improvement * Manage integrations between CRM and other enterprise systems using APIs and integration tools (e.g., Jitterbit) * Support and troubleshoot CRM-related issues, providing timely resolution and user support * Maintain documentation for system configurations, processes, and best practices * Stay up to date with CRM trends, tools, and emerging technologies, * Collaborate closely with Technology teams for system architecture and integrations * Partner with Business teams to align CRM capabilities with operational needs * Support end-users across departments to maximize CRM adoption and effectiveness ## Related Videos - [RPA crash course for .Net developers – intro into the world of RPA from the perspective of a .Net developer](https://www.wearedevelopers.com/videos/271-rpa-crash-course-for-net-developers-intro-into-the-world-of-rpa-from-the-perspective-of-a-net-developer) - [Data Science in Retail](https://www.wearedevelopers.com/videos/586-data-science-in-retail) - [Fault Tolerance and Consistency at Scale: Harnessing the Power of Distributed SQL Databases](https://www.wearedevelopers.com/videos/1146-fault-tolerance-and-consistency-at-scale-harnessing-the-power-of-distributed-sql-databases) - [Beyond Dashboards: Fixing Text-to-SQL with Semantic RAG](https://www.wearedevelopers.com/videos/2036-beyond-dashboards-fixing-text-to-sql-with-semantic-rag) - [Get Your Stack Together: Building the Right Recruiting Tech](https://www.wearedevelopers.com/videos/1295-get-your-stack-together-building-the-right-recruiting-tech) - [Data Science on Software Data](https://www.wearedevelopers.com/videos/162-data-science-on-software-data) ## Related Articles - [Data Analyst Salary in the UK](https://www.wearedevelopers.com/magazine/278-data-analyst-salary-in-the-uk) - [What Are The Top Skills Required For Azure Developers?](https://www.wearedevelopers.com/magazine/77-what-are-the-top-skills-required-for-azure-developers) - [Data Engineer Salary UK](https://www.wearedevelopers.com/magazine/253-data-engineer-salary-uk) - [Top-Paying Tech Jobs (with Salaries)](https://www.wearedevelopers.com/magazine/372-top-paying-tech-jobs-with-salaries) - [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market) - [Fully Remote Software Engineer Jobs](https://www.wearedevelopers.com/magazine/447-fully-remote-software-engineer-jobs)