> Markdown version of [/jobs/ext/339789-consultant-zendesk-expert-services](https://www.wearedevelopers.com/jobs/ext/339789-consultant-zendesk-expert-services). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md).

---

# Consultant: Zendesk Expert Services

- **Company:** The Saasy People
- **Location:** Reading, UK
- **Salary:** £30,000.0 - £36,000.0
- **Contract:** Permanent contract
- **Skills:** Software Systems, Zendesk
- **Published:** June 11, 2026
- **Apply:** https://uk.indeed.com/viewjob?jk=f99ba25fab382ffd

## About the Role

Do you have experience in Zendesk?, * Technical Agility: Proven ability to learn new skills and systems quickly.

 * Platform Knowledge: Previous experience with Zendesk configuration and setup.
 * Analytical Thinking: Strong decision-making and problem-solving skills.
 * Client Facing: Experience working in a fast-paced, client-focused environment.
 * Self-Management: Ability to manage targets and personal workload independently.
 * Second Platform (Beneficial): Experience with monday.com or Fin (Previously Intercom) is advantageous and will support growth into a second platform.

## Description

We are looking for an ambitious, technical individual to deliver outstanding Expert Services. As a Consultant, you will be responsible for the end-to-end implementation of standard software solutions, ensuring projects are completed within expected time frames. This role focuses on Zendesk delivery initially, with the opportunity to cross-skill into a second platform over time. It is ideal for someone with a proven record of adapting to multiple platforms who can independently manage their workload across numerous client projects., * Project Execution: Create, monitor, and deliver key project deliverables and technical configurations.

 * Collaboration: Support senior colleagues where required with complex ongoing projects. * Stakeholder Engagement: Work directly with growing businesses to ensure software adoption and success.
 * Relationship Management: Develop and maintain strong working relationships with internal teams and external clients.
 * Risk Identification: Proactively identify project risks and communicate them to leadership for resolution.
 * Communication: Adapt interaction styles to suit different audiences and desired project outcomes., * Can you communicate well enough to develop and maintain strong working relationships with internal teams and external clients?
 * Are you comfortable supporting senior colleagues where required with complex

ongoing projects.

 * Project Execution: Create, monitor, and deliver key project deliverables and

technical configurations - Do you believe you're capable of doing this?


## Related Videos

- [The AI Agent Path to Prod: Building for Reliability](https://www.wearedevelopers.com/videos/1523-the-ai-agent-path-to-prod-building-for-reliability)
- [Rethinking Intelligence: AI, Accessibility, and the Future of Inclusive Work - Artur Ortega](https://www.wearedevelopers.com/videos/1377-rethinking-intelligence-ai-accessibility-and-the-future-of-inclusive-work-artur-ortega)
- [Strategies to accelerate SaaS Application Development](https://www.wearedevelopers.com/videos/1078-strategies-to-accelerate-saas-application-development)
- [Forget Developer Platforms, Think Developer Productivity!](https://www.wearedevelopers.com/videos/1121-forget-developer-platforms-think-developer-productivity)
- [Building Systems that Last](https://www.wearedevelopers.com/videos/1389-building-systems-that-last)
- [How to TDD in legacy code](https://www.wearedevelopers.com/videos/309-how-to-tdd-in-legacy-code)

## Related Articles

- [Why Upskilling And Reskilling is Important For Developers](https://www.wearedevelopers.com/magazine/428-why-upskilling-and-reskilling-is-important-for-developers)
- [Fully Remote Software Engineer Jobs](https://www.wearedevelopers.com/magazine/447-fully-remote-software-engineer-jobs)
- [Is Software Engineering Over-Saturated?](https://www.wearedevelopers.com/magazine/418-is-software-engineering-over-saturated)
- [Is Switzerland Better Than Silicon Valley For Software Developers?](https://www.wearedevelopers.com/magazine/2-is-switzerland-better-than-silicon-valley-for-software-developers)
- [Should Tech Managers Be Developers First? Pros and Cons](https://www.wearedevelopers.com/magazine/327-should-tech-managers-be-developers-first-pros-and-cons)
- [Spanish Business Culture and Etiquette](https://www.wearedevelopers.com/magazine/353-spanish-business-culture-and-etiquette)