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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Analyst - Insurance Solutions - **Company:** TransUnion LLC - **Location:** Chicago, IL, United States - **Experience:** Expert - **Salary:** $72,300.0 - $105,000.0 - **Contract:** Permanent contract - **Skills:** Microsoft Excel, Artificial Intelligence, Data Analysis, Confluence, JIRA, Business Intelligence Development, Collaborative Software, Automation of Marketing, Salesforce.Com, Data Analytics - **Published:** September 11, 2026 - **Apply:** https://transunion.wd5.myworkdayjobs.com/TransUnion/job/Chicago-Illinois/Analyst---Insurance-Solutions_19042200-1 ## About the Role * Minimum 5 years of experience in product management, technical consulting, business operations, solution consulting, or customer-facing support roles. * Experience supporting insurance, financial services, or data-driven business solutions environments with a focus on client engagement and problem solving. * Demonstrated success leading process improvement initiatives that increase operational efficiency, improve customer service, and create scalable business processes. * Strong analytical experience with the ability to identify trends, investigate anomalies, and provide actionable recommendations based on data. * Excellent communication, presentation, project management, and documentation skills with the ability to engage both technical and non-technical stakeholders. * PMP, Lean Six Sigma, or similar continuous improvement certifications are preferred. Required Technical Skills * Business Intelligence tools such as Power BI and Tableau for reporting, visualization, and analysis. * CRM platforms such as Salesforce or similar customer management solutions. * Project management and collaboration tools including JIRA, Rally, Confluence, or equivalent platforms. * Strong Microsoft Excel skills for data analysis, reporting, and business insights. * Experience working with AI-enabled tools, automation platforms, or data-driven process improvement solutions. We're also looking for the preferred skills below. Whether you are proficient or could use some brushing up, we're happy to support your career development and growth in: * Property & Casualty (P&C) or Life Insurance industry experience. * Client-facing consulting or customer success experience supporting enterprise products. * Exposure to automation technologies and AI-driven operational improvements. * Experience gathering and presenting Voice of the Customer insights to product and leadership teams. * Familiarity with insurance products, insurance data assets, and customer implementation processes. ## Description The Insurance Solutions team supports U.S. Property & Casualty (P&C) and Life Insurance clients by helping them maximize the value of TransUnion's insurance products and data assets. The team partners closely with clients, sales, product, and technology organizations to improve customer outcomes, drive product adoption, and scale operational efficiencies through analytics, automation, and consultative support. This role reports to the Director, Solution Consulting. This role reports to Director of Solutions Consulting., * Support insurance clients during implementation and post-sale phases to drive solution adoption and business value. * Create scalable processes, documentation, and operational tools that improve efficiency across insurance products and customer engagements. * Develop and enhance automation opportunities using AI and other technologies to improve consistency, accuracy, and speed of customer support activities. * Conduct data analysis on customer, product, and operational metrics to identify trends, anomalies, and improvement opportunities. * Partner with clients to review performance, provide consultative recommendations, and optimize the use of TransUnion insurance solutions. * Gather Voice of the Customer feedback from clients and sales teams and communicate actionable insights to internal stakeholders. * Collaborate with product, technology, operations, and business teams to support continuous product enhancements. * Leverage business intelligence and CRM tools to analyze data, develop insights, and support strategic decision-making. * Translate technical findings into business recommendations for both internal stakeholders and external clients. * Support ongoing initiatives focused on operational scale, process optimization, and customer success., We are committed to being a place where diversity is not only present, it is embraced. As an equal opportunity employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability status, veteran status, genetic information, marital status, citizenship status, sexual orientation, gender identity or any other characteristic protected by law. Additionally, in accordance with Section 503 of the Rehabilitation Act of 1973 and the Vietnam Era Veterans' Readjustment Assistance Act of 1974, TransUnion takes affirmative action to employ and advance in employment qualified individuals with a disability and protected veterans in all levels of employment and develops annual affirmative action plans. Components of TransUnion's Affirmative Action Program for individuals with disabilities and protected veterans are available for review to any associate or applicant for employment upon request by contacting ERCoE@transunion.com. Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law, including the Los Angeles County Fair Chance Ordinance for Employers, the San Francisco Fair Chance Ordinance, Fair Chance Initiative for Hiring Ordinance, and the California Fair Chance Act. Adherence to Company policies, sound judgment and trustworthiness, working safely, communicating respectfully, and safeguarding business operations, confidential and proprietary information, and the Company's reputation are also essential expectations of this position. ## Related Videos - [Data Science in Retail](https://www.wearedevelopers.com/videos/586-data-science-in-retail) - [Inside the AI Revolution: How Microsoft is Empowering the World to Achieve More](https://www.wearedevelopers.com/videos/869-inside-the-ai-revolution-how-microsoft-is-empowering-the-world-to-achieve-more) - [42 x 2 Canvases Later: Two Years, Two Minds, Many Lessons](https://www.wearedevelopers.com/videos/1458-42-x-2-canvases-later-two-years-two-minds-many-lessons) - [GitOps for the people](https://www.wearedevelopers.com/videos/461-gitops-for-the-people) - [Improving quality with Agentic AI with Rovo Dev and Xray](https://www.wearedevelopers.com/videos/2005-improving-quality-with-agentic-ai-with-rovo-dev-and-xray) - [A Founder's Journey : From Startup Chaos to Purposeful Growth](https://www.wearedevelopers.com/videos/1926-a-founder-s-journey-from-startup-chaos-to-purposeful-growth) ## Related Articles - [What Industries Outside of AI Are Hiring The Most AI Experts?](https://www.wearedevelopers.com/magazine/98-what-industries-outside-of-ai-are-hiring-the-most-ai-experts) - [Coffee with Developers - Maria Apazoglou - Making AI understandable for all in production](https://www.wearedevelopers.com/magazine/475-coffee-with-developers-maria-apazoglou-making-ai-understandable-for-all-in-production) - [Navigating the AI Shift](https://www.wearedevelopers.com/magazine/629-navigating-the-ai-shift) - [Data Analyst Salary in the UK](https://www.wearedevelopers.com/magazine/278-data-analyst-salary-in-the-uk) - [How to Become an AI Engineer](https://www.wearedevelopers.com/magazine/331-how-to-become-an-ai-engineer) - [Stephan Gillich - Bringing AI Everywhere](https://www.wearedevelopers.com/magazine/489-stephan-gillich-bringing-ai-everywhere)