> Markdown version of [/jobs/ext/340037-field-service-engineer-cryogenic-storage-systems](https://www.wearedevelopers.com/jobs/ext/340037-field-service-engineer-cryogenic-storage-systems). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Field Service Engineer - Cryogenic Storage Systems - **Company:** Azenta LTD - **Location:** UK (Remote available) - **Contract:** Permanent contract - **Skills:** Microsoft Windows, Monitoring of Systems, PC Tools, Oracle (Applications) - **Published:** June 11, 2026 - **Apply:** https://uk.indeed.com/viewjob?jk=259baf2d4a891885 ## About the Role Do you have a valid Driving License license?, Do you have experience in Windows?, Do you have a Bachelor's degree?, * Completed vocational training (or Bachelor's degree) in an engineering discipline or a related field. * Hands-on experience in maintaining or building electrical systems, machinery, or automation equipment. * Solid understanding of electrical and mechanical safety. * Proficiency in English, written and spoken. Other languages are an advantage. * Experience in identifying root causes of equipment failures and conducting structured troubleshooting. * Valid driving licence (car). * Strong PC skills and familiarity with Windows/DOS-based operating systems. * Willingness to travel frequently, both domestically and internationally, including occasional short-notice trips or weekend/holiday assignments. (valid passport for international travel required) * Flexibility to participate in on-call rotations for remote troubleshooting. Personal Strengths * Discretion and sound judgement. * Excellent communication skills and strong customer interaction. * Ability to independently resolve issues and implement corrective actions. * Ability to think independently and prioritise according to business needs. Desirable * Experience with refrigeration/low-temperature systems. * Experience with Oracle. ## Description As a Field Service Engineer, with special focus on our CRYOGENIC SOLUTIONS portfolio, you will be responsible for delivering routine and ad-hoc technical services at our customers' sites. This includes installation, upgrades, repairs, preventive maintenance, and other technical support for Azenta systems and equipment., * Troubleshoot customer issues and ensure compliance with our service agreements at customer sites across UK or other European locations. * Perform maintenance work on equipment and systems, including software/hardware installation, upgrades, diagnostics, repairs, and preventive maintenance. * Analyse problems, investigate and report root causes/corrective actions, and monitor system performance. * Provide operational support for customer-managed samples (e.g., supporting the transfer of samples, and shifting from manual to automated storage systems). * Communicate and collaborate with global teams to complete tasks effectively. * Prepare and submit documentation, including service reports and status reports. * Respond to occasional emergency call-outs in the event of equipment or production line failures or other escalations. * Maintain loaner equipment. * Support organisational and administrative tasks such as preparing quotations or arranging shipment of loaner or customer equipment. ## Related Videos - [Your next 10x engineer isn't in your city. Refactor accordingly.](https://www.wearedevelopers.com/videos/100103-your-next-10x-engineer-isn-t-in-your-city-refactor-accordingly) - [APItoolkit: Using Merkle Trees and LLMs to Detect the UnDetectable in Software Monitoring](https://www.wearedevelopers.com/videos/1639-apitoolkit-using-merkle-trees-and-llms-to-detect-the-undetectable-in-software-monitoring) - [Fake or News: Translating Dog Barks, Notepad Gets an Upgrade and Michelin-Star Robots - Paul Tregoing](https://www.wearedevelopers.com/videos/1802-fake-or-news-translating-dog-barks-notepad-gets-an-upgrade-and-michelin-star-robots-paul-tregoing) - [Wolfenstein 3D Postmortem](https://www.wearedevelopers.com/videos/525-wolfenstein-3d-postmortem) - [Remote Driving on Plant Grounds with State-of-the-Art Cloud Technologies](https://www.wearedevelopers.com/videos/251-remote-driving-on-plant-grounds-with-state-of-the-art-cloud-technologies) - [System Resilience: Surviving the Software Storm](https://www.wearedevelopers.com/videos/874-system-resilience-surviving-the-software-storm) ## Related Articles - [Fully Remote Software Engineer Jobs](https://www.wearedevelopers.com/magazine/447-fully-remote-software-engineer-jobs) - [Data Engineer Salary UK](https://www.wearedevelopers.com/magazine/253-data-engineer-salary-uk) - [UK Business Culture and Etiquette](https://www.wearedevelopers.com/magazine/326-uk-business-culture-and-etiquette) - [Where To Find Software Engineering Jobs](https://www.wearedevelopers.com/magazine/396-where-to-find-software-engineering-jobs) - [Software Engineer Salary London](https://www.wearedevelopers.com/magazine/252-software-engineer-salary-london) - [Best Companies to work for in London: Top 25 Companies in 2023](https://www.wearedevelopers.com/magazine/187-best-companies-to-work-for-in-london-top-25-companies-in-2023)