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# Junior IT Service Desk Analyst

- **Company:** plymouthcommunityhomes
- **Location:** Plymouth, UK
- **Experience:** Starter
- **Contract:** Temporary contract
- **Skills:** Microsoft Windows, Networking Basics, Information Technology
- **Published:** June 11, 2026
- **Apply:** https://uk.indeed.com/viewjob?jk=43698c0de821cc3d

## About the Role

Do you have experience in IT support?, Are you passionate about technology, helping people, and have already taken your first steps into an IT career? If you have some hands-on experience or relevant IT training and are looking to develop further, this opportunity could be for you., * Has previous experience in an IT support/service desk environment, or hold relevant IT qualifications/training (e.g. college course, apprenticeship, CompTIA, Microsoft, etc.)

 * Has good understanding of core IT concepts (e.g. Windows, devices, basic networking, M365)
 * Be comfortable troubleshooting common IT issues with guidance where needed
 * Has proven ability to work independently within a team and work flexible hours to meet the needs of the service
 * Is committed to delivering excellent customer service and support
 * Is eager to learn, develop, and build a long-term career in IT

## Description

You'll:

 * Be the friendly first point of contact for IT support
 * Help staff resolve everyday technical issues (on-site and remotely)
 * Use and develop your skills with professional IT Service Desk systems
 * Support colleagues in using technology smarter and more efficiently
 * Work alongside experienced IT professionals and grow your skills
 * Get involved in real projects and continuous improvement


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