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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Sr. Staff Technical Program Manager - **Company:** Zscaler, Inc. - **Location:** San Jose, CA, United States (Remote available) - **Experience:** Expert - **Salary:** $164,000.0 - $205,000.0 - **Contract:** Permanent contract - **Skills:** Artificial Intelligence, Systems Engineering, Confluence, JIRA, Big Data, Spreadsheets, Software as a Service, Cloud Computing, Information Systems, Data Centers, Data Integrity, Project Management Software, Scrum Methodology, Reliability Engineering, Cloud Services, Information Technology, Network Server - **Published:** September 21, 2026 - **Apply:** https://www.sanjosejobsite.com/job.asp?id=3394867525&tx=FJ8582FFQ&pt=1&aff=0B19D771-A501-4A5E-8338-2A822B784D54&utm_source=Job%20Feed&utm_medium=textkernel&utm_campaign=DE&utm_term=0B19D771-A501-4A5E-8338-2A822B784D54 ## About the Role * Demonstrated curiosity and active exploration of AI tools, with a proven history of integrating new technologies to enhance daily workflows and augment problem-solving * Demonstrated proficiency utilizing operational information systems and PM tools (spreadsheets, dashboards, Jira, Confluence) * 10+ years of hands-on technical project and program management experience within cloud operations, networking, infrastructure, data center operations, building new cloud footprints, or DC migration initiatives in a SaaS/cloud environment * Proven hands-on technical project management background working directly with internal infrastructure, servers, networking, and cloud services engineering teams * Demonstrated experience driving internal-facing cross-functional projects, new cloud deployment initiatives, data center migrations, and infrastructure programs across system engineering, support, product management, and cloud operations * US Citizenship required * Bachelor's degree in Computer Science, Engineering, Information Technology, or equivalent practical experience, * Project Management Professional (PMP) or Scrum Master (CSM/PSM) certification * Hands-on experience leading multi-phase Data Center (DC) migrations, building new cloud infrastructure/footprints, hardware refresh, or cloud migration programs * Working knowledge and/or understanding of ISO 27001, FedRAMP High, DoD IL5, or related federal compliance standards ## Description We are looking for a Sr. Staff Technical Program Manager to join our team. This is a Hybrid (San Jose, 3 days a week) role or Remote role, reporting to the Cloud Operations Manager in the REIS (Reliability Engineering and Infrastructure Services) department. The Technical Program Management team within the Reliability Engineering and Infrastructure Services (REIS) organization is seeking an experienced, highly technical Project / Program Manager to lead complex, internal infrastructure and services initiatives, large-scale Data Center (DC) migrations, and building new cloud environments. Operating within our cross-functional program management organization, this position functions primarily as an internally-facing, hands-on Technical Project Manager (explicitly distinct from Product Management) responsible for orchestrating cross-functional technical projects across various teams for our cloud infrastructure. The ideal candidate brings a deep technical foundation in server, network, data center operations, building new clouds, and DC migration execution paired with proven hands-on project management expertise. What you'll do (Role Expectations) * Drive end-to-end project management and execution of complex, internal infrastructure, new cloud builds, Data Center (DC) migrations, and cloud services programs/projects-defining project charters, detailed project plans, milestones, deliverables, and tracking execution through to closure * Partner closely with internal technical teams-including system engineers, infrastructure architects, cloud operations, security, and engineering leads-to ensure seamless project execution and internal stakeholder alignment * Establish robust project/program management frameworks, project management playbooks, continuous process improvement initiatives, and operational documentation to elevate execution rigor across REIS projects * Drive proactive risk management, technical dependency tracking, and executive governance across REIS programs-identifying critical blockers early, establishing mitigation plans, and communicating strategic progress to leadership * Maintain high data integrity across internal operational platforms and PM tools (Jira, Confluence, dashboards, and spreadsheets) to drive transparent, data-informed program decisions Who You Are (Success Profile) * You thrive in ambiguity and feel comfortable building the path as you walk it, viewing a dynamic environment not as a hindrance, but as the raw material to build something meaningful. * You act like an owner with a passion for the mission that fuels your bias for action, operating with integrity and navigating seamlessly between high-level strategy and hands-on execution. * You are a high-trust collaborator who is ambitious for the team, embracing ongoing feedback with candor, clarity, and respect as the truest form of teamwork. * You are a positive force who approaches hard problems with contagious, constructive energy and a can-do spirit that inspires your team to stay focused on solutions. * You champion simplicity by distilling complex technical concepts, user needs, and operational challenges into clear, actionable plans and precise communication. ## Related Videos - [GitOps for the people](https://www.wearedevelopers.com/videos/461-gitops-for-the-people) - [Alibaba Big Data and Machine Learning Technology](https://www.wearedevelopers.com/videos/37-alibaba-big-data-and-machine-learning-technology) - [42 x 2 Canvases Later: Two Years, Two Minds, Many Lessons](https://www.wearedevelopers.com/videos/1458-42-x-2-canvases-later-two-years-two-minds-many-lessons) - [Shipping Faster with Less: Render on Cloud Hosting, AI Workloads, and the Future of DevOps](https://www.wearedevelopers.com/videos/1894-shipping-faster-with-less-render-on-cloud-hosting-ai-workloads-and-the-future-of-devops) - [Improving quality with Agentic AI with Rovo Dev and Xray](https://www.wearedevelopers.com/videos/2005-improving-quality-with-agentic-ai-with-rovo-dev-and-xray) - [A Founder's Journey : From Startup Chaos to Purposeful Growth](https://www.wearedevelopers.com/videos/1926-a-founder-s-journey-from-startup-chaos-to-purposeful-growth) ## Related Articles - [How We Built a Worry-Free System That Runs for 10+ Years – And What We’d Do Again](https://www.wearedevelopers.com/magazine/751-how-we-built-a-worry-free-system-that-runs-for-10-years-and-what-we-d-do-again) - [Best US AI Conferences for CTOs in 2026: Build vs. Buy, Vendor Evaluation, and Peer Intelligence](https://www.wearedevelopers.com/magazine/736-best-us-ai-conferences-for-ctos-in-2026-build-vs-buy-vendor-evaluation-and-peer-intelligence) - [Navigating the AI Shift](https://www.wearedevelopers.com/magazine/629-navigating-the-ai-shift) - [Events like RSAC Get You CISOs. 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