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# Computer Technician - Administrative Support

- **Company:** Ohio Education Association
- **Location:** Columbus, OH, United States
- **Experience:** Experienced
- **Salary:** $57,000.0 - $68,000.0
- **Contract:** Permanent contract
- **Skills:** Software Applications, Computer Networks, Microsoft SharePoint, Windows Desktop, Computer Network Technologies, Office365, Computer Equipment, Information Technology, User Accounts
- **Published:** September 3, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=a47e9e80023c96d7

## About the Role

* Associate's degree in Computer Science or related field
 * Proficiency in Microsoft 365 applications and Windows desktop environment, including the ability to support, troubleshoot, and guide staff in the effective use of technology tools and features.
 * Sharepoint and One Drive support experience
 * Network and A+ certifications preferred
 * Three (3) years of computer technical support experience
 * Advanced skill in use of software applications
 * Ability to communicate effectively and professionally

Authority and Relationships:

Responsible to the immediate supervisor; recommends policy and procedure changes to and through the immediate supervisor.

## Description

The Ohio Education Association is seeking a person for a challenging and rewarding position as a Computer Technician - Administrative Support. This position is responsible for a variety of technical functions in the Computer Services Department.

Essential Functions:

 * Provides help desk support and technical assistance to users
 * Maintains current knowledge of hardware, software, and network technology
 * Troubleshoots problems with computer network, hardware and software
 * Assists with setup, configuration and installation of computer equipment
 * Assists with installation, configuration and upgrade of operating systems and software
 * Conducts training for staff on computer hardware or software-related topics; prepares written documentation as required
 * Sets up video conference, laptop and projector for meetings

Significant Duties:

 * Creates and maintains user accounts
 * Provides support during the planning, design, research and acquisition of hardware and software system upgrades
 * Recommends modifications to OEA computing processes and standard operating procedures
 * Processes invoices for payment
 * Prepares for and makes arrangements for meetings and conferences
 * Communicates information to managers, co-workers and others in person, by telephone, in written form or e-mail
 * Attends staff meetings and trainings
 * Provides input into decision-making as it impacts associate staff functions
 * Performs duties related to job description
 * Provides support for organizing plans and practices for engaging members
 * Maintains confidential records and files
 * Operates in a collaborative team environment


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