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# Desktop Support Specialist

- **Company:** GTN Technical Staffing
- **Location:** United States
- **Experience:** Experienced
- **Contract:** Permanent contract
- **Skills:** Software Deployment, Software Systems, Servicenow
- **Published:** September 11, 2026
- **Apply:** https://www.thejobnetwork.com/job/03c131aa-dca5-480c-adef-4560f96a30b3/desktop-support-specialist

## About the Role

* 3+ years of experience in desktop support
 * Strong knowledge of Windows operating systems
 * Proven troubleshooting skills in hardware and software environments

## Description

The Desktop Support Specialist provides essential technical assistance to a medium-sized user base, ensuring smooth operation of hardware and software systems. This role involves on-site visits to troubleshoot issues, install software, maintain systems, and educate users on best practices, all while effectively managing support tickets through ServiceNow., * Deliver technical support and hardware troubleshooting to end-users

 * Perform software installations and system maintenance tasks
 * Provide user training to improve technology adoption and problem resolution
 * Manage and resolve support tickets efficiently using ServiceNow
 * Conduct on-site visits to address and resolve complex technical issues