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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Command Center Technician - **Company:** Coreweave Inc - **Location:** Kenilworth, United States - **Experience:** Experienced - **Salary:** $75,000.0 - $100,000.0 - **Contract:** Permanent contract - **Skills:** Big Data, Data Centers, Data Center Infrastructure Management (CIM), Monitoring of Systems, Issue Tracking Systems, Uptime, Computer Network Operations - **Published:** September 3, 2026 - **Apply:** https://startup.jobs/command-center-technician-coreweave-2-9926930 ## About the Role * 2+ years of experience working in mission-critical environments (data centers, utilities, or industrial operations). * Foundational technical knowledge of data center electrical and mechanical infrastructure systems. * Proven experience following and executing SOPs, MOPs, and EOPs in high-availability environments. * Proficiency with monitoring tools, ticketing systems, and operational dashboards. * Experience in incident management, technical troubleshooting, and structured escalation. * Ability to interpret system telemetry, trend data, and alarm behavior to distinguish signal from noise. * Ability and willingness to work a permanent 12.5-hour night shift on a fixed two-week rotating pattern, including weekends and holidays, in a 24/7 operations environment. * Excellent time management, organizational, and communication skills. * Must be able to prioritize tasks and react quickly to issues. * Strong written communication - much of your work product is the written record of what happened and when. * Work is performed in a climate-controlled Command Center environment, primarily seated at a multi-monitor operator workstation., * 4+ years of experience working in mission-critical environments * Prior experience in a hyperscale or large-scale data center environment. * Hands-on technical background in electrical (UPS, switchgear, generators) or mechanical (chillers, CRAC/CRAH units) systems. * Familiarity with specific BMS, EPMS, and DCIM platforms. * Experience working in a centralized Command Center or Network Operations Center (NOC). * Experience supporting multiple sites or a distributed fleet from a single point of visibility. * Prior experience working sustained night shift operations. * Relevant technical certifications (Data Center Operations, electrical/mechanical trades, or mission-critical facilities training). Wondering if you're a good fit? We believe in investing in our people, and value candidates who can bring their own diversified experiences to our teams - even if you aren't a 100% skill or experience match. Here are a few qualities we've found compatible with our team. If some of this describes you, we'd love to talk. * You love to maintain high situational awareness and dive into the details of complex systems. * You're curious about identifying recurring trends or procedural gaps to drive continuous improvement. * You're an expert in remaining calm and effective under pressure during high-severity incidents. * You're the kind of person who notices the number that's slightly wrong before anyone else does. ## Description As a Command Center Technician, you will serve as the front-line mission control for our global data center fleet. Where a site technician walks the floor, you walk the fleet - conducting structured remote rounds across every site we operate, using BMS, EPMS, DCIM, and every other telemetry source available to us. In a 24/7 operations environment, you will be responsible for real-time monitoring, coordination, and incident response across critical electrical, mechanical, and environmental systems. Acting as the central point of visibility, you will identify anomalies, coordinate cross-functional response efforts, and drive rapid resolution to ensure maximum uptime, operational continuity, and safety across our infrastructure. This is a remote monitoring role. You will not be turning wrenches - you will be the reason the person turning the wrench knows where to go. * Conduct scheduled remote rounds each shift, reviewing and recording the health of electrical, mechanical, and fire/life safety systems across the fleet to ensure 24/7 reliability and availability. * Provide continuous monitoring of global data center infrastructure using Building Management Systems (BMS), Electrical Power Management Systems (EPMS), DCIM, and all other available telemetry and observability platforms. * Monitor critical assets including UPS systems, standby generators and fuel systems, switchgear, PDUs, battery plant, chillers, CRAH/CRAC units, cooling towers, pumps, air handlers, and fire suppression systems. * Baseline normal operating conditions and identify deviations, drift, and early-warning signatures in telemetry before they escalate into events. * Serve as the first responder for infrastructure alarms, triaging incidents and initiating response actions per SOPs, MOPs, and EOPs. * Escalate incidents promptly to on-site operations, engineering teams, and leadership based on defined escalation matrices. * Coordinate incident response activities across multiple teams and multiple sites to minimize risk to production environments. * Dispatch and remotely support on-site technicians, vendors, and contractors during events and planned maintenance, confirming work is performed in accordance with established practices and procedures. * Support root cause analysis (RCA) efforts by providing detailed timelines, logs, alarm histories, and incident documentation. * Act as a central communication hub, providing clear and accurate status updates during incidents and maintenance events. * Perform technical writing in support of the change management program, including event narratives, procedure feedback, and shift documentation. * Enforce adherence to change management processes and safety requirements within mission-critical environments. * Monitor and manage daily work requests and alarm queues to resolution within defined internal service levels. * Maintain detailed event logs and participate in structured shift handovers to ensure operational continuity across crews. * Make timely, high-quality decisions in high-pressure situations while maintaining a strong focus on safety, uptime, and operational excellence. ## Related Videos - [DevOps at Netflix](https://www.wearedevelopers.com/videos/270-devops-at-netflix) - [What makes Cybersecurity different for critical infrastructure?](https://www.wearedevelopers.com/videos/571-what-makes-cybersecurity-different-for-critical-infrastructure) - [Alibaba Big Data and Machine Learning Technology](https://www.wearedevelopers.com/videos/37-alibaba-big-data-and-machine-learning-technology) - [The Sustainability Race: AI's Promises, Pitfalls and Potential](https://www.wearedevelopers.com/videos/100155-the-sustainability-race-ai-s-promises-pitfalls-and-potential) - [5 Years in Cloud Native: The Good, the Bad, and the Bill](https://www.wearedevelopers.com/videos/100111-5-years-in-cloud-native-the-good-the-bad-and-the-bill) - [From Global Capability Centers to AI-Powered Command Centers](https://www.wearedevelopers.com/videos/100096-from-global-capability-centers-to-ai-powered-command-centers) ## Related Articles - [How We Built a Worry-Free System That Runs for 10+ Years – And What We’d Do Again](https://www.wearedevelopers.com/magazine/751-how-we-built-a-worry-free-system-that-runs-for-10-years-and-what-we-d-do-again) - [What Makes WeAreDevelopers World Congress Different From Every Other Tech Event?](https://www.wearedevelopers.com/magazine/701-what-makes-wearedevelopers-world-congress-different-from-every-other-tech-event) - [Should Tech Managers Be Developers First? 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