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# Cloud Infrastructure and Security Analyst

- **Company:** Karbon Homes
- **Location:** Tyne and Wear, UK (Remote available)
- **Salary:** £39,587.0
- **Contract:** Permanent contract
- **Skills:** Microsoft Azure, Cloud Computing, Virtual Desktops, Azure Active Directory, Security Software, Security Information and Event Management, Virtualization Technology, Wide Area Networks, Computer Networking Systems, Information Technology
- **Published:** June 13, 2026
- **Apply:** https://uk.indeed.com/viewjob?jk=def2f0b4dfd42f3d

## About the Role

Do you have experience in Virtualization?, * Strong escalation management skills, acting as a key liaison between the Service Desk and Infrastructure & Operations teams, while ensuring adherence to ITIL-based standards.

 * Hands-on experience with at least two of the following technologies: o Cloud platforms (e.g., Azure IaaS, Azure Virtual Desktop, Microsoft Entra ID) o Virtualisation technologiesoSecure mobile endpoint management o Cybersecurity tools and practices o Networking solutions such as SIEM and SD-WAN
 * Proven ability to troubleshoot and resolve technical issues across end user computing, network, and infrastructure services, including risk mitigation and implementation of known fixes or changes. Classification: Protected
 * A collaborative approach to working with internal and external stakeholders to deliver high-quality IT services.
 * Demonstratedexperience working effectively within a team environment, contributing to shared goals and continuous improvement.
 * Excellent communication skills, with the ability to translate technical concepts into clear, user-friendly language for colleagues and stakeholders.
 * Relevant ICT qualifications or equivalent professional experience. * Commitment to ongoing professional development, with evidence of continuous learning and upskilling.

## Description

Come and make a difference at Karbon as a Cloud Infrastructure and Security Analyst
We are looking to appoint a suitably qualified and experienced individual for the role of Cloud Infrastructure & Security Analyst in the Cloud Infrastructure & Security Team. The successful candidate will be part of the Infrastructure and Operations team, responsible for providing second line support to the highest possible standard and acting as a point of escalation from the Service Desk team.
About The Role
The successful candidate will be an integral part of the Infrastructure and Operations team, delivering high-quality second line support and serving as an escalation point for the Service Desk. The role covers a wide range of services - including infrastructure, networking, security, and end user computing - ensuring service excellence, cost-effectiveness, and a strong customer experience. They will proactively seek opportunities to improve processes, resolve issues efficiently, and contribute to service enhancement by providing training, guidance, and constructive feedback., * 37 hours per week with some homeworking available/flexible working. Participation in the ICT on-call out of hours rota, one day per week between Mon-Fri 7am - 9pm.


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