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# Technical Support/Scripting Technician

- **Company:** SYNERGIS
- **Location:** Gulfport, MS, United States
- **Salary:** $52,000.0
- **Contract:** Permanent contract
- **Skills:** Microsoft Word, Microsoft Excel, Microsoft Windows, Computing Platforms, Microsoft Outlook, Microsoft Office, Microsoft PowerPoint, Windows PowerShell, Microsoft SharePoint, Software Deployment, Computer Equipment, Information Technology
- **Published:** September 30, 2026
- **Apply:** https://www.dice.com/job-detail/fa51d40b-fa54-4187-9bdc-2d4e664b378e

## About the Role

Main skills looking for are PowerShell skills to create scripts to automate desktop proactive fixes and some technical support experience. Open to recent grad or equivalent., * Two-year degree in a technology-related field or equivalent military or work experience

 * Proficiency with office computing environments, including PC hardware, Windows 11, and Microsoft Office (Outlook, Word, Excel, PowerPoint, Teams, SharePoint)
 * Experience in technology hardware/software deployment, troubleshooting, and problem resolution
 * Demonstrated oral and written communication skills with a customer service focus and ability to meet commitments and deadlines
 * Ability to coordinate work across functions, share best practices, and work effectively with business partners and vendors
 * Ability to lift and move computer equipment up to 40 pounds, and to stoop, kneel, crawl, and reach to install/check equipment and cabling

Preferred Experience:

 * Bachelor's degree in computer science, information technology, engineering, or a related technical field
 * Working knowledge of the electric utility industry
 * Experience with PC hardware repair
 * Experience managing small, local projects applying technology to business problems
 * Experience building and maintaining effective relationships with diverse teams and business partners

## Description

* Provide onsite technical support for end-user devices and specialized systems Monday through Friday
 * Support existing Control Centers with onsite technology assistance
 * Collaborate with other personnel to support storm-related and critical 24/7 business operations, including after-hours as needed
 * Manage OS and system patches/updates to minimize operational impact
 * Provide consulting, including technology needs assessments, potential solutions, and automation opportunities
 * Partner with business and internal teams for incident and problem resolution
 * Build relationships with business partners and act as a liaison between the business and technology teams


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