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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Benefit Implementation Consultant - AZ - On Site - **Company:** Vensure Employer Solutions - **Location:** Chandler, AZ, United States - **Experience:** Expert - **Contract:** Permanent contract - **Skills:** Microsoft Excel, Data Analysis, Business Process Management, Software Code Optimization, Information Systems, System Configuration, Data Validation, Human Resources Information System (HRIS), Microsoft Office, Software Systems, System Testing, Cobra - **Published:** September 19, 2026 - **Apply:** https://www.careerjet.com/jobad/usa8cccb10f5a53fe369f1820fd931c6d1 ## About the Role * Ability to build and maintain positive client relationships * Ability to multiple projects and deadlines effectively * Utilize HRIS and benefits administration systems proficiently * Apply knowledge of payroll and benefits processes * Analyze data and resolve complex issues * Prioritize work and meet project deadlines * Communicate effectively with clients and stakeholders * Identify issues and implement practical solutions, * Bachelor's degree in Human Resources, Business Administration, Information Systems, Finance, Healthcare Administration, or a related field; or equivalent combination of education and experience. * 3 5 years of experience in benefits administration, HRIS, benefits technology, implementation consulting, account management, or a related client-facing role. * Experience managing multiple projects simultaneously while meeting established timelines and deliverables. * Experience working directly with clients to gather requirements, document business processes, and provide consultative solutions. * Experience conducting system testing, troubleshooting issues, and validating data accuracy. * Strong knowledge of employee benefits programs, including medical, dental, vision, life, disability, COBRA, FSA, HSA, and retirement plans. * Proficiency with Microsoft Office applications, particularly Excel., * Attention to Detail: High level of accuracy needed for managing products, reports and contracts. * Problem-Solving: Ability to strategically plan the needs of the department. * Multitasking: Manage multiple tasks and projects simultaneously, often under tight deadlines. * Decision-Making: Make informed decisions regarding the best plan for paid media strategies. * Stress Management: Handle stressful situations calmly and effectively, especially when dealing with client and employee concerns. Communication Demands: * Interpersonal Skills: Strong ability to build relationships and communicate effectively with employees, managers, clients and external vendors. * Cultural Sensitivity: Communicate with individuals from diverse cultural backgrounds, demonstrating cultural awareness and sensitivity. * Written Communication: Prepare clear and concise documentation, including emails and notes. * Verbal Communication: Lead planning sessions and team meetings. Provide clear instructions and support for clients, employees and managers. * Presentation Skills: Present information effectively in training sessions with employees and other departments ## Description Supports new and existing clients in the implementation, configuration, and ongoing utilization of purchased benefits administration software. Serves as a trusted consultant throughout the onboarding process by gathering business requirements, configuring system settings, coordinating implementation activities, conducting testing, providing end- user training, and ensuring a seamless transition to production. Partners with clients to troubleshoot issues, optimize system functionality, recommend best practices, and drive successful adoption of software solutions to meet business and benefits administration objectives., * Serves as the primary point of contact for clients throughout the implementation process, building strong relationships and ensuring a positive client experience from project kickoff through go-live. * Leads client discovery and requirements-gathering sessions to understand benefit program structures, eligibility rules, enrollment processes, reporting needs, and business objectives. * Manages all phases of benefits implementation projects, leveraging domain expertise to guide clients through configuration decisions, project milestones, testing, and deployment activities. * Configures and validates benefit plans, employee eligibility rules, carrier connections, and system workflows to ensure accurate and compliant system functionality. * Coordinates implementation timelines, deliverables, and communication between clients, internal stakeholders, and third-party vendors to ensure project success. * Conducts comprehensive system testing, quality assurance reviews, and user acceptance testing to verify accurate setup and identify potential issues prior to deployment. * Troubleshoots configuration, data, and system issues during implementation and post-go-live, providing timely resolution and recommendations for process improvements. * Reviews and validates benefit data imports, carrier feeds, enrollment workflows, and reporting outputs to ensure accuracy and integrity. * Delivers client training and knowledge transfer sessions, enabling administrators and end users to effectively utilize system functionality and self-service capabilities. * Provides consultative guidance and best-practice recommendations related to benefits administration, enrollment processes, and system optimization. * Documents implementation decisions, system configurations, testing results, and client-specific requirements to ensure successful ongoing support and maintenance * Monitors post-implementation performance and client adoption, addressing concerns, identifying enhancement opportunities, and promoting long-term client satisfaction Marginal Functions * Build, maintain and promote relationships with team members, peers across disciplines, and all other company team members ensuring effective coordination of communications and services affecting clients. * Attend webinars and training to stay up to date on best practices related to the company and department. * Complete projects and other duties as assigned by supervisor, * Sedentary Work: Primarily involves sitting for extended periods, often at a desk or computer. * Manual Dexterity: Frequent use of hands and fingers to operate a computer keyboard, mouse, and other office equipment. * Mobility: Occasional walking or traversing throughout the office to meet with leaders and other employees. * Visual Acuity: Ability to read and analyze data on a computer screen (or to read and analyze data with reasonable accommodation) and in printed materials. * Lifting & Carrying: Minimal physical lifting required, but may involve handling documents, and lifting light office supplies.