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# IT Field Support Specialist

- **Company:** Inspyr Solutions
- **Location:** Firestone, CO, United States
- **Salary:** $66,560.0 - $99,840.0
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Microsoft Office, Network Architecture, Networking Basics, Software Troubleshooting, Information Technology, Laptops, Network Server
- **Published:** September 30, 2026
- **Apply:** https://www.dice.com/job-detail/940e33f9-bfb5-4f71-aa94-5a1c8cf0d8ad

## About the Role

* This position will be primarily based out of the office in the northern Denver area (80504), with occasional travel around the greater Denver area as needed (~25%)
 * General IT support and troubleshooting skills are required, as well as some familiarity with basic networking and server equipment.
 * Strong customer service skills are critical., Responsible for providing technical support to the IT end-users across all levels in the organization. The candidate must have excellent interpersonal skills and be able to earn the trust of people at all levels of the organization., * General IT support experience
 * Strong troubleshooting skills
 * Familiarity with Microsoft Office / Microsoft 365
 * Familiarity with various end-user hardware, laptops, workstations, printers, and AV equipment
 * Comfortable supporting end users in various settings
 * Some exposure/familiarity with networking and servers
 * Willingness and ability to learn new technologies
 * Strong troubleshooting mindset

Preferred:

 * Networking experience
 * Server experience
 * Experience troubleshooting network equipment
 * Experience providing support to end-users in a non-corporate setting
 * Exposure to field/industrial IT environments
 * Hands-on experience with hardware and infrastructure

## Description

* Provide IT Field Services support for multiple locations in the DJ Basin area, as needed.
 * Support end-user hardware, laptops, workstations, printers, conference rooms, control rooms, and AV equipment.
 * Support and troubleshoot wireless and network infrastructure at field offices and operational locations
 * Assist with field-level server and infrastructure support, including troubleshooting and coordination with server and network teams
 * Create, update, and manage support tickets and assist with escalated incidents requiring onsite field support
 * Support the Service Desk and other IT teams with issues requiring local hands-on assistance
 * Assist with site deployments, equipment installations, technology upgrades, and other field IT projects
 * Coordinate with vendors and other IT teams to resolve issues and complete projects
 * Participate in an on-call rotation as needed to support critical field operations.
 * Provide remote support to other regions with occasional travel to field sites within the Denver area, as needed