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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # AI Experience Framework (AIUX) - **Company:** ServiceNow - **Location:** Santa Clara, United States - **Experience:** Experienced - **Salary:** $130,000.0 - $145,000.0 - **Contract:** Permanent contract - **Skills:** Java (Programming Language), JavaScript (Programming Language), Application Programming Interfaces (APIs), Artificial Intelligence, Application Integration Architecture, C Sharp (Programming Language), C++ (Programming Language), Cloud Computing, Software Quality, Code Review, Computer Engineering, System Configuration, Data Structures, Relational Databases, Software Design Patterns, Web Development, Hypertext Transfer Protocols (HTTP), Java Virtual Machine (JVM), Apache Maven, Node.Js, Object-Oriented Software Development, Performance Tuning, Prometheus, Service-Oriented Architecture, Software Engineering, TypeScript, Datadog, Application Enhancement Tool, ReactJS, Grafana, Backend, Vue.js, Kubernetes, Information Technology, Build Tools, Service Stack, Servicenow, Golang - **Published:** September 12, 2026 - **Apply:** https://www.dice.com/job-detail/a392d4d1-b985-407d-9c9a-623a9a4c6bce ## About the Role To be successful in this role you have: * Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry. * Completed a Master's degree in Computer Science, Computer Engineering, or similar field * 3 years of professional software engineering experience with deep expertise in JavaScript and substantial experience in Java or a similar OO language (C++, C#, Go) * Passion for JavaScript and the Web as a platform, reusability, and componentization * Strong and demonstrated experience with modern UI frameworks: Angular, React, Vue, or Lit * Strong and demonstrated knowledge of data structures, algorithms, object-oriented design, design patterns, and performance/scale considerations * Strong and demonstrated knowledge and experience with relational databases: development, troubleshooting, and performance optimization * Strong and demonstrated experience in server-side rendering and hydration, including the failure modes specific to isomorphic rendering (markup mismatches, browser-API leakage into server code) * Strong and demonstrated systems-level Node.js experience: process/worker isolation (V8 isolates or equivalent sandboxing), HTTP/1.1 and HTTP/2 semantics, reverse proxying, and designing for concurrent versioned rollouts * Comfortable working across a JVM/Maven backend (Java, ServiceNow Glide platform conventions) in addition to a Node/TypeScript SSR stack * Demonstrated experience as a senior individual contributor responsible for code quality, and mentoring * Exposure to multiple technology stacks: Cloud Dev, Platforms, Web Dev, Frameworks, service-oriented architecture Preferred - AIUX Framework specific * Experience with build systems that emit multiple targets from one component source (server bundles vs. code-split browser bundles) * Hands-on experience operating services in Kubernetes: deployment configuration, scaling, rollout/rollback, and incident response * Experience building and maintaining observability tooling (Grafana dashboards, Prometheus alerting) for production systems ## Description We are the AI Experience Framework (AIUX) team that builds the platform that powers ServiceNow's AI-first user interfaces. Using modern Lit-based web components, AIUX builds modular, reusable conversational experiences that serve as the technical foundation for conversation-first applications like Employee Slate. This role owns full-stack architectural decisions in a modern JavaScript/component-driven environment, working across AI integration, performance scale, and multi-team coordination - spanning our SSR runtime (server-rendered Lit components, versioned request routing, isolated execution pools) and the ServiceNow Glide platform layer it integrates with. What you'll do: * Work with product owners to understand detailed requirements and drive the full development lifecycle * Build software that is simple to use, allowing customers to extend and customize functionality to meet their specific needs * Contribute to the design and implementation of new products and features while enhancing the existing product suite * Apply advanced knowledge of data structures, algorithms, OO design, design patterns, and performance/scale considerations * Raise the engineering bar through architecture reviews, code reviews, mentoring, and technical direction, We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, gender identity, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. 2026 Fortune Media IP Limited. All rights reserved. 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