> Markdown version of [/jobs/ext/3412269-it-technician-field-technician](https://www.wearedevelopers.com/jobs/ext/3412269-it-technician-field-technician). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # IT Technician / Field Technician - **Company:** Vvs Inc - **Location:** Lincoln, NE, United States - **Salary:** $54,080.0 - $56,160.0 - **Contract:** Permanent contract - **Skills:** Microsoft Windows, Active Directory, Wireless Access Point, Network Routers, Software Troubleshooting, Server Operating Systems & Platforms - **Published:** September 28, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=0b88948e5eb59916 ## About the Role * Excellent and confident communication skills. * Strong organizational skills and attention to detail. * High standards for productivity and the ability to work in a fast paced environment and complete multiple tasks and demands. Effective organization and prioritization skills to complete assignments within established time frames. * Flexibility in responding to urgent service requests and on-site visits. * Ability to work both independently and collaboratively. * Demonstrates the ability to continuously learn (new technologies, client business issues, and other job functions)., * Customer service experience: Two years preferred. * Familiarity with Micro Markets systems and installation is preferred, but not required. * Familiarity with food service implementations and video surveillance technology is preferred, but not required. * Desktop support skills: Two years preferred. * Desktop and server operating systems support: Two years preferred. * Software troubleshooting: Two years preferred. * Router/Switch/Wireless Access Point configuration and support: Two years preferred. * Relevant certifications. Job Type: Full-time, * Bachelor's (Preferred) Experience: * Windows: 1 year (Preferred) * Active Directory: 1 year (Preferred) ## Description * Be an advocate for our customers and their needs. * Efficiently manage service calls related to Micro Markets, food service, and surveillance solutions. * Conduct installations and configurations of new Micro Markets, food service, and surveillance solutions. * Provide telephone support for trouble calls and assisting clients in resolving issues remotely. * Maintain accurate and up-to-date inventory records of components and consumables for Micro Markets, food service, and surveillance solutions. * Collaborate with the Assistant IT Manager and other team members as needed to report on service activities, inventory status, and system performance. * Travel to Micro Market, food service, and surveillance solution locations as needed for on-site troubleshooting, installations, and support tasks. * Proactively identify opportunities for system improvements and contribute to the development of best practices. * Track and document all service calls to ensure comprehensive record keeping and facilitate streamlined communication. * On Call Required