> Markdown version of [/jobs/ext/3412448-systems-support-coordinator](https://www.wearedevelopers.com/jobs/ext/3412448-systems-support-coordinator). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md).

---

# Systems Support Coordinator

- **Company:** Northwestern Counseling & Support Services, Inc.
- **Location:** Saint Albans City, VT, United States
- **Salary:** $54,080.0 - $62,400.0
- **Contract:** Permanent contract
- **Skills:** Data Systems, Microsoft Office, Microsoft Software, Office365
- **Published:** September 28, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=5ca48d0398b5741a

## About the Role

Northwestern Counseling & Support Services is looking for a highly organized, detail-oriented Systems Support Coordinator to join our Technology and Data Team!

This is a great opportunity for someone who enjoys keeping things moving, coordinating multiple priorities, solving problems, and helping teams stay organized. Experience in technology or data is a bonus, but it is not required. We are looking for someone with strong organizational skills, excellent follow-through, confidence in using Microsoft applications, and the ability to coordinate work across a busy, multidisciplinary team., * Strong proficiency with Microsoft Office/Microsoft 365 applications.

 * Strong organization, scheduling, project coordination, and follow-through skills.
 * The ability to prioritize multiple concurrent requests, projects, and deadlines while maintaining attention to detail.
 * The ability to coordinate work across a multidisciplinary team while maintaining clear visibility of ownership, status, and dependencies.
 * The ability to interpret reporting requirements, organize supporting documentation, and identify potential data quality concerns.
 * Strong analytical and problem-solving skills, including the ability to identify patterns, evaluate workflow issues, and recommend practical improvements.
 * Sound judgment, discretion, and a strong commitment to confidentiality.
 * The ability to work independently, take initiative, adapt to changing priorities, and contribute positively within a collaborative environment.
 * Strong written and verbal communication skills.
 * A willingness to learn new technology, systems, and processes.

Experience in technology or data is a bonus but not required. We value strong coordination, organization, communication, and problem-solving skills and are willing to help the right candidate learn the systems and processes specific to NCSS., Associate's Degree; or equivalent combination of related education, training and experience such as relevant certificate from college or technical school.

## Description

* Coordinate the intake, tracking, assignment, and follow-through of technology and data work orders.
 * Help maintain visibility of project status, ownership, deadlines, dependencies, and outstanding tasks.
 * Coordinate team projects, meetings, schedules, and follow-up activities.
 * Support staff training coordination and communication related to technology and data systems.
 * Maintain accurate technology inventory and related records.
 * Assist with state, federal, grant, and regulatory reporting by organizing requirements, documentation, deadlines, and supporting information.
 * Help identify data quality concerns and coordinate follow-up with appropriate team members.
 * Work collaboratively with Technology and Data staff, leadership, end users, and customer-facing teams to ensure requests and projects move forward efficiently.
 * Provide responsive, professional customer service to staff seeking technology or data support.
 * Assist with identifying workflow challenges and recommending practical improvements.
 * Maintain confidentiality and exercise sound judgment when working with agency, employee, and client information.
 * Take on other projects and responsibilities that support the priorities of the Technology and Data Team and NCSS.