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# Nice CXone Developer

- **Company:** LTD Global
- **Location:** Bloomfield Hills, MI, United States
- **Salary:** $140,000.0
- **Contract:** Permanent contract
- **Skills:** Application Programming Interfaces (APIs), Routing, Scripting, Backend, Restful APIs, Cisco
- **Published:** September 17, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=4c44ebda2c8bc94d

## About the Role

* Strong experience with NICE InContact / NICE CXone
 * Hands-on experience with NICE CXone Studio and IVR scripting
 * Strong experience with RESTful Web Services / APIs
 * Experience developing and implementing IVR flows and call flows
 * Experience with Contact Center dashboards and reporting
 * Experience with Skills-Based Routing
 * Cisco to CCaaS migration experience preferred
 * Strong troubleshooting and problem-solving skills
 * Excellent communication and stakeholder management skills
 * Strong organizational and conflict-management skills

## Description

We are looking for an experienced NICE CXone Developer - Implementation with strong hands-on experience in NICE InContact/NICE CXone, RESTful APIs, and NICE CXone Studio scripting. The candidate will be responsible for designing, developing, testing, deploying, and supporting IVR and contact center solutions., * Participate in discovery and requirements-gathering activities.

 * Translate business requirements into technical requirements and solution designs.
 * Design, develop, test, and deploy NICE CXone IVR flows.
 * Develop and maintain NICE CXone Studio scripts.
 * Support on-premise to CCaaS migrations.
 * Develop call flows and backend REST API integrations.
 * Configure and support skills-based routing.
 * Troubleshoot scripting, integration, and system issues.
 * Prepare technical documentation and implementation plans.
 * Support SIT, UAT, deployment, and post-production activities.
 * Work with architecture and technical teams on integrations.
 * Provide technical guidance as a NICE CXone SME.


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