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# EHR Application Analyst, Day Shift, Information Technology

- **Company:** Adventist HealthCare
- **Location:** Gaithersburg, MD, United States
- **Experience:** Expert
- **Salary:** $55,983.0 - $81,182.0
- **Contract:** Permanent contract
- **Skills:** Issue Tracking Systems, Software Requirements Analysis, Information Technology
- **Published:** September 6, 2026
- **Apply:** https://www.careerjet.com/job/usc768488e0414628de49728db8dac9683/eaa

## About the Role

* Bachelor's degree in IT, science or healthcare.
 * 1-3 years of experience required. Health care experience is strongly preferred.
 * Strong experience with an EHR is also preferred.
 * Effective and proactive communication, self-driven and independent with attention to detail.
 * Highly organized, critical thinker, and detail-orientated with a fantastic attitude.
 * Ability to work well in team-based management approach with excellent interpersonal skills.
 * Ability to assume responsibility and exercise authority over assigned work functions.
 * Solid understanding of HIPAA.

Ability to execute in high stress situations.

 * Seeks opportunities for learning and improvement.
 * Ability to articulate ideas to both a technical and a non-technical audience.

## Description

* Manage and resolve service requests and incidents that are assigned via the service desk ticketing system. Ensuring to follow standard operating procedures where applicable or defining new SOPs where needed.
 * Coordinate second and third level support to resolve issues with the systems vendor.
 * Communicate with end users and other team members on issues not resolved within defined service level agreements.
 * Complete system modifications or change requests following the change management process.
 * Document needs assessments, processes, system requirements, change management, and user training materials to ensure successful communication to both technical team and the end user.
 * Perform a variety of routine work within established policies and procedures and receives detailed instructions on new projects and assignments., Description The Leidos National Airspace Systems (NAS) Integration Contract (NISC) Support Program is looking for a senior level Program Analyst to provide executive operation su…
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