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# AI Knowledge Architect

- **Company:** eGain
- **Location:** Newbury, UK
- **Experience:** Expert
- **Contract:** Permanent contract
- **Skills:** Artificial Intelligence, Graph Database, Information Sciences, Knowledge Management, Software Deployment, Enterprise Software Applications, Information Technology, Virtual Agents
- **Published:** June 14, 2026
- **Apply:** https://uk.indeed.com/viewjob?jk=a5ce3ae774373464

## About the Role

Do you have experience in REST?, Do you have a Master's degree?, * Master's degree in Computer Science, Information Science, or a related field from a top-tier university

 * 7 to 10 years of enterprise consulting or solutions architecture experience, with a track record of delivering AI or knowledge management solutions for large organizations
 * Hands-on experience with agentic AI frameworks, knowledge graphs, and modern integration protocols such as MCP and A2A
 * Proven ability to lead knowledge workshops, build transformation roadmaps, and influence senior stakeholders without formal authority
 * A natural instinct to operate as an AI-native practitioner - continuously learning, experimenting, and bringing the latest AI thinking into your work

## Description

* Lead structured discovery workshops with senior customer stakeholders to build AI transformation roadmaps
 * Advise C-suite and senior leaders on AI strategy, helping them navigate the organizational, process, and technology dimensions of AI adoption
 * Translate complex AI and knowledge concepts into board-ready narratives that drive executive alignment and unlock investment

AI Solution Design & Delivery

 * Architect and deliver agentic AI solutions for Fortune 500 and government customers - spanning agentic orchestration, knowledge graphs, and AI readiness assessments
 * Design end-to-end AI solution architectures grounded in the eGain AI Knowledge Method that address real enterprise challenges at scale
 * Assess customer AI readiness, identify gaps, and build a clear path from current state to production-grade AI deployment

CX AI Automation with eGain Composer

 * Architect automation solutions that connect knowledge, AI agents, and enterprise systems into seamless end-to-end experiences using eGain Composer
 * Design and implement agentic integration patterns leveraging modern protocols - MCP, A2A, and REST - to enable interoperability across the enterprise AI ecosystem
 * Define composability standards and reusable patterns that accelerate deployment across the customer base


## Related Videos

- [New AI-Centric SDLC: Rethinking Software Development with Knowledge Graphs](https://www.wearedevelopers.com/videos/1417-new-ai-centric-sdlc-rethinking-software-development-with-knowledge-graphs)
- [Putting the Graph In GraphQL With The Neo4j GraphQL Library](https://www.wearedevelopers.com/videos/257-putting-the-graph-in-graphql-with-the-neo4j-graphql-library)
- [Guiding Agentic AI with Vue](https://www.wearedevelopers.com/videos/2033-guiding-agentic-ai-with-vue)
- [100 times more frequent deployments: How did we create a high performance team?](https://www.wearedevelopers.com/videos/1069-100-times-more-frequent-deployments-how-did-we-create-a-high-performance-team)
- [AI PowerPlay: Building High-Impact Teams & Transformative Solutions](https://www.wearedevelopers.com/videos/1005-ai-powerplay-building-high-impact-teams-transformative-solutions)
- [Graphs and RAGs Everywhere... But What Are They? - Andreas Kollegger - Neo4j](https://www.wearedevelopers.com/videos/1311-graphs-and-rags-everywhere-but-what-are-they-andreas-kollegger-neo4j)

## Related Articles

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- [What Industries Outside of AI Are Hiring The Most AI Experts?](https://www.wearedevelopers.com/magazine/98-what-industries-outside-of-ai-are-hiring-the-most-ai-experts)
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- [How to Become an AI Engineer](https://www.wearedevelopers.com/magazine/331-how-to-become-an-ai-engineer)
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- [Everything a Developer Needs to Know About MCP with Neo4j](https://www.wearedevelopers.com/magazine/604-everything-a-developer-needs-to-know-about-mcp-with-neo4j)