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# IT Systems Engineer

- **Company:** Gearset Limited
- **Location:** Cambridge, UK (Remote available)
- **Salary:** £50,000.0
- **Contract:** Permanent contract
- **Skills:** Apple Mac Systems, Software as a Service, Identity and Access Management, Network Troubleshooting, Scripting, Computer Networking Systems, Microsoft InTune, Information Technology, Patch Management, Casper Suite, Gsuite
- **Published:** June 14, 2026
- **Apply:** https://uk.indeed.com/viewjob?jk=4cd6c9b0ad1192e7

## About the Role

Do you have experience in macOS?, Gearset's IT team supports 350+ employees across multiple offices and a growing remote workforce. As we pursue an enterprise market, the expectation for a robust, secure, and highly available infrastructure has never been higher. We're looking for a proactive, detail-oriented IT Systems Engineer to help keep our systems, endpoints, and networks running smoothly while supporting our strategic IT and security projects., * A proven track record in related roles such as IT support, Tech Ops or EUC.

 * Comfortable administering Apple/macOS environments with JAMF our MDM platform.
 * Strong working knowledge of enterprise SaaS platforms (Google Workspace, Slack, Notion).
 * Familiarity with security best practices, patch management and strict access control principles.
 * Excellent communication skills, with the ability to explain complex technical details to both technical and non-technical audiences.

Great to haves

 * An interest in automation, with the capability or willingness to learn to use scripting languages to optimise processes.
 * Network troubleshooting and diagnostics skills.

## Description

* Work alongside our Systems Administrator to maintain and enhance of our core systems.
 * Deepen your technical mastery in endpoint management, networking and scaling enterprise SaaS estates.
 * Gain hands-on technical experience working on complex high-impact projects, taking ownership of well defined pieces of work within larger strategic projects., * Handle the day-to-day administration and maintenance of MDM and endpoint platforms (Jamf and Intune) to ensure fleet health and patching compliance.
 * Administer and audit core Identity and Access Management (IAM) and SaaS lifecycles for seamless onboarding/offboarding.
 * Serve as the primary 2nd line escalation point for our IT Support Technician, analysing systemic trends to reduce recurring tickets.
 * Create and maintain thorough technical documentation and standard operating procedures.
 * Troubleshoot office networking infrastructure to ensure consistent connectivity.


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