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# Sr. Integrated Absence Specialist

- **Company:** TRISTAR INC
- **Location:** United States (Remote available)
- **Experience:** Expert
- **Salary:** $69,000.0 - $73,000.0
- **Contract:** Permanent contract
- **Skills:** Microsoft Word, Microsoft Excel, Computer Literacy, SuccessFactors, Web Applications, HR Software, Oracle HCM, Workday
- **Published:** September 2, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=475d4bcfbc270ae6

## About the Role

Education/Experience: High school diploma or GED (minimum). One (1) year experience in administrative office environment (preferred). 5+ year prior Leave of Absence and/or related disability experience.

Knowledge, Skills and Abilities:

 * Must be organized and possess the ability to document files accurately.
 * Must have a thorough understanding of Federal and Statutory regulations regarding FMLA, CFRA, and PDL.
 * Ability to comprehend and integrate the above programs with VDI, STD, and VDI benefits.
 * Computer proficient in Word, Excel, and Web applications.
 * Ability to effectively communicate, both verbally and in writing, with employees, supervisors, and external providers using tact and diplomacy when expanding decisions.

· Ability to educate and counsel on sensitive and complex issues.

 * Good planning and organization skills to multitask in a high volume and fast paced work environment.
 * Ability to solve practical problems and to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
 * Comprehension of Disability Plan Documents, SOC and ERISA Guidelines.
 * CPDM Preferred
 * General Knowledge of Benefit Taxability., * Leave of Absence and disability: 5 years (Required)

## Description

POSITION SUMMARY: Setup and administer Leave of Absence, Voluntary Disability, Paid Family Leave, Short Term Disability and Long-Term Disability Claims in accordance with TRISTAR ICS protocols., This position may perform some or all of the duties listed below:

· Can operate efficiently with minimum need for active supervision

· Exercises good judgment about when to ask for supervisory intervention or otherwise surface issues

· Can back up/fill in for the supervisor on many administrative tasks

· Acts as a mentor/trainer for other staff and is a technical resource

· Manages, tracks, and determines eligibility for all aspects of job protected leaves including federal, statutory, employer sponsored leaves (i.e. FMLA, CFRA, PDL, PLOA)

· Acts as a resource to clients and staff regarding the requirements and regulations of the above-mentioned leaves with company benefits and internal leave policies

· Follow established procedures and policies to administer disability/PFL claims in a timely and efficient manner.

· Coordinate coverage and administration of insured programs with the appropriate carrier.

· Establish and maintains rapport with clients and their employees to ensure customer service goals are met.

· Maintain and administer appropriate check cycle payments and procedures.

· Coordinate return to work efforts with claimant, provider, and client

· Answer all telephone claim calls from claimants, clients and carriers within 24 hours.

· Provide highest quality of customer service.

· Follow attendance policy: consistency in work schedule and punctuality.

· All other duties as assigned., Join us in creating a workplace where compliance meets compassion! This role offers an exciting opportunity to influence our organization's approach to employee well-being through innovative absence management strategies while ensuring adherence to all applicable laws and regulations. We are committed to supporting your professional growth through ongoing training & development opportunities in human resources best practices.