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# IT Support Technician

- **Company:** Sun Inc.
- **Location:** Springfield, MO, United States
- **Experience:** Experienced
- **Contract:** Permanent contract
- **Skills:** Microsoft Azure, Business Systems, Systems Analysis, Microsoft Office, Proprietary Software, SQL Databases, Tools for Reporting
- **Published:** September 3, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=e382a2023c632a0e

## About the Role

* Associate Degree in a relevant field and/or 3+ years of business/systems analysis experience.
 * Strong analytical, detail-oriented, and inquisitive mindset.
 * Ability to work independently and collaboratively across teams.
 * Excellent technical skills, including SQL and Microsoft Office Suite.
 * Experience creating reports, presentations, and process documentation.
 * Strong planning, organizational, and time-management skills.
 * Ability to influence stakeholders and work with them to determine optimal solutions.
 * Willingness to travel (~10%) and lift items up to 50 lbs.

## Description

As an IT Support Technician, you'll play a key role in keeping our systems running efficiently and helping the business operate at peak performance. Your responsibilities will include:

 * Evaluating business processes, identifying opportunities for improvement, and implementing solutions.
 * Staying current with IT and process advancements to modernize and automate systems.
 * Performing requirements analysis, documenting findings, and communicating results to teams and management.
 * Collaborating closely with clients, technicians, and management to ensure business needs are met.
 * Supporting, administering, and training on business systems, including CRM, Office 365, Azure, analytics tools, and other third-party software.
 * Conducting quality assurance, user acceptance testing, and project management for IT initiatives.
 * Gathering critical information from meetings, generating reports, and providing actionable insights.
 * Prioritizing initiatives, managing competing resources, and ensuring timely delivery of projectss