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# Support Specialist/ Infrastructure Support Specialist

- **Company:** Fonseca Advisers LLC
- **Location:** United States (Remote available)
- **Contract:** Permanent contract
- **Skills:** Databases, System Configuration, Microsoft SQL Server, Performance Tuning, SAP (Applications), SAP Business One, SAP HANA, SQL Databases, SAPBasis, Information Technology, Network Server
- **Published:** September 6, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=070f840ece5ebf9f

## About the Role

* Proven experience in SAP Business One (SAP B1) support, particularly with BEAS manufacturing add-on and Produmex WMS.
 * Strong knowledge of database management systems (SQL Server, HANA), including performance tuning, backup, and recovery.
 * Solid understanding of IT infrastructure, including servers, storage, networking, and virtualization.
 * Experience in troubleshooting and resolving system issues and user inquiries.
 * Excellent problem-solving skills with attention to detail and the ability to prioritize tasks efficiently.
 * Strong communication and interpersonal skills, capable of working with both technical and non-technical stakeholders.

Preferred Qualifications:

 * Experience with SAP HANA.
 * Familiarity with manufacturing and warehouse management processes.
 * Relevant certifications in SAP B1, BEAS, Produmex, or infrastructure technologies., If you are a highly motivated individual with a passion for supporting SAP solutions and have the required experience in databases and infrastructure, we encourage you to apply!

## Description

We are seeking an experienced support specialist to provide expert-level support for SAP Business One (SAP B1), specifically focusing on the BEAS manufacturing add-on and Produmex WMS. The ideal candidate will have solid hands-on experience in supporting these solutions, along with a strong understanding of database management and IT infrastructure., * Provide day-to-day support for SAP B1 BEAS (Manufacturing) and Produmex WMS solutions, troubleshooting and resolving technical issues.

 * Collaborate with internal teams and external clients to ensure smooth system operations, optimize workflows, and improve system performance.
 * Perform system configurations, upgrades, and updates for BEAS and Produmex as needed.
 * Maintain and manage databases (SQL, HANA), ensuring optimal performance, reliability, and security.
 * Oversee and troubleshoot infrastructure components, including servers, storage, and networks, related to SAP environments.
 * Provide technical documentation and training for users on BEAS and Produmex features.
 * Work closely with the IT team to ensure SAP-related infrastructure is properly maintained and scalable.