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# Digital Project Manager

- **Company:** Open Sky Agency LLC
- **Location:** Jacksonville, FL, United States (Remote available)
- **Experience:** Experienced
- **Salary:** $45,000.0 - $55,000.0
- **Contract:** Permanent contract
- **Skills:** Asana, Project Management Software, Microsoft OneNote, Time Tracking Software, Web Services, Google Drive, Dropbox, Airtable
- **Published:** September 7, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=8f7d35e5548c6722

## About the Role

Has Capacity to Do It: Has the skills, bandwidth, and temperament required for long-term success in this role.

 * Organized and Structured: Exceptionally organized with a strong bias toward clarity and structure
 * A Detailed, Calming Presence: Calm and assertive under pressure. Can manage competing priorities without dropping details.
 * Communicator: Strong communicator who keeps clients and distributed team aligned without over communicating.
 * Proactive and Anticipatory: Identifies issues and confidently addresses before they become client facing problems.
 * Team Builder: Natural coordinator who brings people and information together efficiently.
 * Self-Starter: Comfortable with remote work and the independent self discipline it requires. Can translate high level directions to practical implementation independently.
 * Time Manager: Able to work independently, meet deadlines, and hit budgets.
 * Tech Savvy: Able to grasp and liaison technical information between developers and clients.
 * Teachable: Genuinely teachable and a fast learner.
 * An all around good person, pleasant to work with on a team., * 3+ years in project management, delivery management or agency operations
 * Proven ability to manage multiple simultaneous projects in a services environment
 * Experience managing client communication throughout a project lifecycle
 * Familiarity with digital services including websites, marketing, and support
 * Comfortable with technical conversations and making those details approachable to the clients
 * Strong documentation and organizational skills
 * Hybrid In-Person and Remote Work. Located in Jacksonville, FL

## Description

* Manage intake and prioritization of all client work across delivery teams
 * Oversee project scope, milestones, and timelines for all active engagements
 * Oversee ongoing support and retainer delivery across the client portfolio
 * Communicate needs, status updates, and expectations to clients on a defined cadence
 * Gather and confirm client content, approvals, and assets before work begins
 * Ensure quality review is completed before any work is released to clients
 * Balance task allocation with team capacity and delivery workload
 * Coordinate delivery across web services, marketing, and creative teams
 * Escalate blockers, resource conflicts, and scope issues to the Integrator

Expected Outcomes

 * All active projects have a current status, next step, and assigned owner at all times
 * On-time delivery rate meets or exceeds agency SLA benchmarks
 * Client satisfaction scores on delivery are consistently above target
 * No project goes to a client without a documented quality check
 * Team capacity is visible and no team member is consistently over or under-utilized, * Asana for task management (additional experience with PM tools a bonus)
 * Slack for internal coordination
 * Toggl for time tracking
 * Zoom for client and team calls
 * Loom for async client updates
 * Notion, Airtable, Google Drive, and Dropbox for documents and resources management