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# Technical Support / Service Desk

- **Company:** Nesco Resource, LLC
- **Location:** Uniondale, NY, United States
- **Experience:** Experienced
- **Salary:** $60,000.0 - $65,000.0
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Document Management Systems, Microsoft Office, Information Technology
- **Published:** September 9, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=e86ee2149d618c24

## About the Role

* Excellent oral and written communication, organizational, time management and interpersonal skills a must.
 * Law Firm experience
 * Must be able to work as part of a team, as well as independently.
 * Minimum of 3 years experience with Windows 11/Office 365.
 * Familiarity or experience with legal applications, document management, financial applications, review platforms, or equivalent systems would be an asset.
 * Analytical and problem-solving skills necessary to troubleshoot and provide end user support.
 * Information technology degree or related certification(s) preferred, but not essential.

## Description

* Provide support to deal with and respond to end user technical problems and follow through to resolution.
 * Responsible for hardware support, software support, assisting with deployment/imaging and user configurations, onboarding/offboarding users, equipment moves and installations, mobile device support, as well as setting up audio/video meetings in conference rooms.
 * Participate in internal projects as assigned.