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# Customer Experience Specialist Help Desk

- **Company:** Manpower
- **Location:** Oklahoma City, OK, United States
- **Contract:** Permanent contract
- **Skills:** Microsoft Office, Web Navigation, Software Troubleshooting
- **Published:** September 9, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=9bb7a8374189cad3

## About the Role

If you have recent and relevant experience in customer support, help desk operations, we'd love to hear from you., * Help Desk or customer support experience

 * Technical support or system administration support
 * Process documentation and training development
 * Microsoft Office Suite proficiency
 * Strong troubleshooting and problem-solving skills
 * Experience working with multiple stakeholders and managing competing priorities, * Excellent communication and customer service
 * Attention to detail and accuracy
 * Organization and follow-through
 * Ability to learn new systems quickly
 * Team collaboration and adaptability

## Description

* Serve as the primary contact for Help Desk inquiries
 * Provide timely support to internal and external users
 * Troubleshoot user access, system navigation, and workflow issues
 * Coordinate onboarding, offboarding, training, and support requests
 * Escalate complex issues and track resolutions through completion
 * Assist with training sessions, webinars, and user communications
 * Participate in testing system updates and enhancements
 * Create and maintain user guides, process documentation, and training materials
 * Collaborate with internal teams to improve processes and service delivery
 * Support data quality, compliance, and operational initiatives
 * Assist with special projects and program support as needed