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# System Analyst Epic Willow Pharmacist

- **Company:** Mount Sinai Medical Center
- **Location:** Miami, FL, United States
- **Experience:** Expert
- **Contract:** Permanent contract
- **Skills:** BASIC (Programming Language), Software Debugging, Epic Willow, Information Technology
- **Published:** September 9, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=5f9043c24c68f316

## About the Role

* Education: Doctor of Pharmacy (PharmD) licensed pharmacist in the State of Florida.
 * Certifications: Active Epic Willow Certification (Inpatient, Ambulatory, or specialty pharmacy) preferred.
 * Experience: Minimum of 5 years in clinical healthcare setting, retail pharmacy, or IT pharmacy systems support.
 * Domain Knowledge: Strong familiarity with retail or health-system pharmacy operations, clinical medication order workflows, dispensing procedures, and clinical monitoring.

Technical & Professional Skills

 * Proven project leadership, analytical problem-solving, and basic budget/vendor management awareness.
 * Excellent oral and written communication skills across all organizational levels, including senior leadership.
 * Ability to work flexible hours (special support or on-call) and travel locally for go-lives, rounding, or leadership meetings as needed.

## Description

The Epic Willow System Analyst leads the design, configuration, testing, optimization, maintenance, and support of Epic Willow Inpatient/Ambulatory/Specialty Pharmacy application for Mount Sinai Medical Center. Acting as a primary technical contact and subject matter expert, this role bridges pharmacy workflows and IT systems, and oversees project builds., * System Design & Implementation: Lead the end-to-end planning, build, testing, and deployment of complex Epic Willow configurations to meet clinical and operational needs.

 * Workflow & Process Optimization: Partner with pharmacy leaders, clinicians, and key stakeholders to analyze work processes, translate business needs into technical requirements, and streamline pharmacy operations.
 * System Maintenance & Support: Serve as a primary support escalation point for system issues, perform troubleshooting/debugging, execute service tickets, and participate in on-call rotation schedules.
 * Leadership & Team Mentorship: Provide clinical guidance, training, and operational support to junior analysts while collaborating with clinical trainers on application updates and documentation.
 * Project Leadership: Manage small-to-medium IT initiatives, track project milestones, manage vendor/risk touchpoints, and maintain clear status reporting with leadership.


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