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# Desktop Support Technician

- **Company:** HireTalent
- **Location:** Blacksburg, VA, United States
- **Experience:** Starter
- **Salary:** $41,330.0 - $45,469.0
- **Contract:** Temporary to permanent
- **Skills:** Microsoft Windows, Apple Mac Systems, Bomgar, Issue Tracking Systems, Remote Service Software, Information Technology
- **Published:** September 10, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=6335f8f3a47dc2db

## About the Role

1-2 years in a technical customer support role
-Experience installing/configuring computer systems
-Familiarity with remote support tools (e.g., Bomgar)
-Comfortable supporting both Windows and Mac OS
-Strong communication and problem-solving skills
-High school diploma or equivalent (IT coursework/certs a plus)

Nice to Have
-CompTIA A+ / Network+
-Microsoft Windows 10/11 Certification
-ITIL v4 Foundation
-Dell Proven Professional

## Description

We're hiring an IT PC Technician to provide hands-on desktop support, troubleshoot end-user issues, and deploy PC equipment for a growing team in Blacksburg, VA.

What You'll Do
-Install and support endpoint software
-Deploy PCs and accessories
-Troubleshoot PC, network, printing, and application issues
-Provide Level 2 support and guide end users on policies
-Document all work in the ITSM ticketing system
-Escalate unresolved issues to the right support teams


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