> Markdown version of [/jobs/ext/3428577-workforce-development-favilitator](https://www.wearedevelopers.com/jobs/ext/3428577-workforce-development-favilitator). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Workforce Development Favilitator - **Company:** WNYIL, Inc. - **Location:** Buffalo, NY, United States - **Experience:** Experienced - **Salary:** $55,000.0 - $60,000.0 - **Contract:** Permanent contract - **Skills:** Microsoft Excel, Databases, Computer Literacy, Text Processing - **Published:** September 10, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=37d0bb59e5f95ca2 ## About the Role Master's degree OR Bachelor's degree in Education or related human services field · Professional and life-experience may be considered in lieu of, in full or part of academic credentials. KNOWLEDGE & EXPERIENCE (if required) · At least two (2) years of related experience in training and development, preferably with a focus on adult learning. SKILLS & ABILITIES · Must have an intermediate level of knowledge of computers, including the use of Excel spreadsheets, databases, word processing, and networks. · Must be able to travel independently to WNYIL offices in all service delivery areas. · Perform in a professional, conscientious, and efficient manner for the purpose of ensuring a better quality of life for people with disabilities. ## Description 1. Provides leadership and expertise to manage and coordinate the Agency's new hire orientation process. 2. Develop and/or facilitate all mandatory staff trainings, and ongoing technical support to new staff, including orientation to the Agency, its programs, and its philosophy. 3. Collaborate with management team to ensure training, adherence to policies, regulations, directives, and recommendations from federal, state, and local agencies and funding sources. 4. Develop and/or facilitate in-service training and on-going technical support to all staff on topics deemed necessary by funding sources or the management team including the development and maintenance of reference materials. 5. Maintain communication with and provide support that is responsive to the needs of WNYIL, Inc. employees, including effective development and implementation of practices, procedures, processes, training, and customer support regarding all aspects of Agency programs. 6. Coordinate the delivery of information sessions from internal and external sources for staff on services and programs for people with disabilities, on topics that are identified as necessary by Senior Management. 7. Collaborate with management team to conduct orientations to new volunteers/interns of the Agency. 8. Analyze training needs to develop or modify training curriculum, materials, and training manuals. 9. Maintain staff/volunteer/intern training records in Agency-wide database system. 10. Enter credentials in Agency-wide database and track expiration dates, facilitating recertification efforts as needed. 11. Maintain proficiency in Agency-wide databases and provide ongoing technical support to all staff. 12. Submit reports, including the monthly Agency CEO report, to appropriate funding sources, agencies, departments, and committees. 13. Attend meetings and participate in professional development through appropriate conferences, workshops, seminars, or webinars as required by funding sources or as directed by supervisor. 14. Attend Agency's in-service training and staff meetings as well as any other Agency-related activities as instructed. 15. Serve as a member of the Electronic Consumer Record Committee and function as the recording secretary. 16. Participate in maintaining a neat, clean, and safe work environment. 17. 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