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# Security Service Coordinator, Information Security, Technical Security

- **Company:** Tesla Motors
- **Location:** Fremont, CA, United States
- **Experience:** Experienced
- **Salary:** $124,000.0 - $186,000.0
- **Contract:** Permanent contract
- **Skills:** C (Programming Language), Cyber Security, Computer Programming, Expertise in Genetec Systems, Lenel
- **Published:** September 9, 2026
- **Apply:** https://diversityjobs.com/main/sendform/8/8/28176/1/18263868?backUrl=%2Fcareer%2F18263868%2FSecurity-Service-Coordinator-Information-Security-Technical-Security-California-Fremont

## About the Role

* 3-5+ years of experience programming and commissioning or designing, installing, and maintaining technical security systems for corporate, manufacturing, and retail facilities
 * Expert knowledge of low voltage electrical systems, video management systems, access control systems, and other technical security systems and devices
 * Experience with industry standard installation tools and safety practices
 * Able to multi-task in a fast-paced environment and navigate through an ambiguous environment; enjoys challenges
 * Highly organized, with solid time management skills and acute attention to detail preferred
 * Technical security system certifications (I.e. Lenel, Genetec, C-Cure, S2, Avigilon, Genetec) and/or related IT (i.e. CCNA) certifications preferred
 * Global travel required as needed

## Description

As a Security Service Coordinator, you will play a crucial role in ensuring the operational availability of Tesla's physical security systems. Tesla's Security Team is responsible for securing a complex mix of manufacturing, retail, and corporate facilities that provide a variety of physical and technical challenges. You will apply your technical skills to ensure that global technology standards are maintained, and critical issues are resolved in a rapid manner. Newly commissioned sites will be transitioned to you and your team to maintain system uptimes until site closure.
What You'll Do

 * Manage the intake of all service issues and end user requests within SLAs
 * Provide initial review of all systems-related issues and ensure that initial trouble shooting is completed prior to dispatching field engineers
 * Provides clear and accurate directions to field engineering teams identifying site deficiencies and directions on how to remediate deficiencies
 * Works closely with Security Engineering programming and commissioning teams ensuring that new sites are reviewed and validated prior to transfer of responsibility
 * Provides consultancy service to Project Managers to audit sites and provides data on non-compliant sites
 * Identify opportunities to improve operational processes and performance, reducing time to resolve and help increase service efficiency
 * Maintain system site documentation including service history, invoice management, site installation and service photos
 * Help to create and maintain knowledge database ensuring that all team members have access to relevant and accurate information