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# Technology Technician (Shared) - Ontario Sports Empire & SFM IT

- **Company:** The Sports Facilities Companies
- **Location:** Ontario, CA, United States
- **Experience:** Experienced
- **Salary:** $71,989.0 - $75,005.0
- **Contract:** Permanent contract
- **Skills:** Client Server Models, Desktop Computing, Networking Cables, Network Connections, Wi-Fi Technology, Break Fix
- **Published:** September 13, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=430ca43ce40c4b33

## About the Role

* 2 years of experience in help desk or IT support in a client/server environment preferred
 * Experience in live event technology, venue operations, sports facilities, hospitality, entertainment, or a similar fast-moving environment
 * Working knowledge of AV systems, WiFi, network cabling, event technology, and hands-on troubleshooting
 * Strong project management and customer service skills, with the ability to stay calm under pressure, solve problems quickly, and communicate clearly with both technical and non-technical stakeholders
 * Experience coordinating vendors and supporting technology in operational or guest-facing environments
 * Experience supporting HP and Apple hardware

WORKING CONDITIONS AND PHYSICAL DEMANDS:

 * Perform office tasks including typing, filing, and phone usage
 * Sit for extended periods while operating a computer
 * Bend, stoop, crouch, climb, stand, pivot, and lift up to 40 pounds as needed
 * Limited exposure to physical risk; work is normally performed in a typical office environment

## Description

The Technology Technician is the on-site technical lead for venue operations and live events. This role supports venue technology systems across live event operations and day-to-day facility needs. The person in this role serves as the primary on-the-ground resource during events and helps make sure venue technology is ready, working, and supported when it matters most., * Serve as the on-site technology lead during events, including support for venue staff, partners, vendors, broadcast crews, and rights holders

 * Support venue systems including AV, network connectivity, WiFi, computers, scheduling, ticketing, POS, and guest access technology
 * Know how to access key venue systems, identify power and connectivity needs, and coordinate fast issue resolution when problems arise
 * Act as the first escalation point for event-day technology issues and know when and how to involve outside vendors or internal support resources
 * Coordinate with internal teams and third-party vendors to keep event-critical systems operational before, during, and after events
 * Help document issues, support consistent standards, and improve long-term supportability across venues
 * Event technology is ready before doors open and stays operational throughout the event
 * Venue teams know who to call for technology support and issues are resolved quickly
 * Technology support becomes more consistent, documented, and scalable across venues
 * All other duties as assigned by management