> Markdown version of [/jobs/ext/342897-implementation-specialist](https://www.wearedevelopers.com/jobs/ext/342897-implementation-specialist). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Implementation Specialist - **Company:** Tunstall UKI - **Location:** Stoke-on-Trent, UK - **Contract:** Permanent contract - **Skills:** Amazon Alexa, Software as a Service, Networking Basics, Software Deployment, Wi-Fi Technology, Cloud Platform System - **Published:** June 15, 2026 - **Apply:** https://uk.indeed.com/viewjob?jk=96f49a1c85e280ce ## About the Role Do you have a valid Driving License license?, Do you have experience in Software deployment?, As our Implementation Specialist, you will install, configure and commission Amazon Alexa and Amazon Smart Property solutions within our customer environments. You will ensure installations are completed safely, professionally and to agreed quality standards. You will have a naturally engaging style, offering a friendly, empathetic and excellent customer service every time. This is a field-based role and will need to travel nationally to customer sites as required. A company car is provided, and you will require a full UK driving licence. The Ideal candidate: You will have proven experience in a field-based installation, deployment or technical support role, and have a familiarity with connected devices, mobile technology and cloud-based platforms. Whilst not essential, any experience within housing, telecare, healthcare or with smart technology and Amazon Alexa or smart home technologies would be desirable. You will demonstrate a proactive, can-do attitude, with excellent customer-facing communication skills and a practical approach to problem-solving. Strong organisation skills, including the ability to manage your own workload and travel schedule, are critical to success in this role., * Experience in a field-based installation, deployment or technical support role * Familiarity with connected devices, mobile technology and cloud-based platforms * Good working knowledge of Wi-Fi and basic networking concepts * Strong customer-facing communication skills * Practical problem-solving capability * Ability to manage own workload and travel schedule effectively * Full UK driving licence Desirable skills and experience: * Experience within housing, telecare, healthcare or smart technology environments * Familiarity with Amazon Alexa or smart home technologies * Experience supporting SaaS or connected device deployments * Understanding of Group Living or supported housing environment. Required competencies * Customer Focus * Planning Effectiveness * Conscientious * Effective communication * Problem solving ## Description * Install, configure and commission Amazon Alexa and Amazon Smart Properties solutions within customer environments * Carry out device deployment, setup, testing and troubleshooting activities on customer sites * Support Wi-Fi connectivity validation, device registration and basic network troubleshooting * Configure resident rooms, communal spaces and associated management consoles * Deliver onboarding support and assist with scheme go-live activities * Provide basic user guidance and training to scheme staff and residents * Work alongside Tunstall operational, service and project teams during deployments * Escalate technical or project issues appropriately where required * Maintain accurate implementation records, deployment documentation and asset tracking * Support pilot deployments, demonstrations and proof-of-concept activity * Ensure installations are completed safely, professionally and to agreed quality standards * Travel nationally to customer sites as required ## Related Videos - [Remote Driving on Plant Grounds with State-of-the-Art Cloud Technologies](https://www.wearedevelopers.com/videos/251-remote-driving-on-plant-grounds-with-state-of-the-art-cloud-technologies) - [Smart, Connected, Unexpected: The Wild Side of IoT and AI](https://www.wearedevelopers.com/videos/1113-smart-connected-unexpected-the-wild-side-of-iot-and-ai) - [Training Bots on Deliveroo Data, Alexa Can Swear and Mushroom Electronics - Julia Kordick](https://www.wearedevelopers.com/videos/1839-training-bots-on-deliveroo-data-alexa-can-swear-and-mushroom-electronics-julia-kordick) - [Uncertainty Estimation of Neural Networks](https://www.wearedevelopers.com/videos/227-uncertainty-estimation-of-neural-networks) - [Unlocking the potential of Digital & IT at Vodafone](https://www.wearedevelopers.com/videos/602-unlocking-the-potential-of-digital-it-at-vodafone) - [Prototyping with Hardware and the Web](https://www.wearedevelopers.com/videos/651-prototyping-with-hardware-and-the-web) ## Related Articles - [UK Business Culture and Etiquette](https://www.wearedevelopers.com/magazine/326-uk-business-culture-and-etiquette) - [IT Salaries in UK](https://www.wearedevelopers.com/magazine/288-it-salaries-in-uk) - [Guide for Expats Living in the UK](https://www.wearedevelopers.com/magazine/355-guide-for-expats-living-in-the-uk) - [Fullstack Developer Salary UK](https://www.wearedevelopers.com/magazine/251-fullstack-developer-salary-uk) - [How to land a developer job in Amsterdam](https://www.wearedevelopers.com/magazine/36-how-to-land-a-developer-job-in-amsterdam) - [Software Engineer Salary London](https://www.wearedevelopers.com/magazine/252-software-engineer-salary-london)